Search the Community

Have a 2013 Cmax Energi , 4 months old, just under 5K miles. About a month ago, at highway speed we got a tire pressure system fault message (NOT the tire pressure warning - an actual fault in the monitoring system). This shows up as a message on the left-sided screen, the tire pressure symbol flashes continuously, and then goes solid. Did not recur for a while and then started getting the warning a couple times a week after driving for about 20 minutes at >45 miles an hour - but unpredictable. Same thing - warning message comes on, and then usually goes off by itself after about 10 mins. Always goes away after you shut off car and turn back on. Took to dealership who said everything checked out. Then we started getting the warning every day. Took it back to the dealership - who gave us the car back and said it was fine. When asking further we were told: "There were no faults in the computer, " and that the issue was a problem with one of the 4 sensors or the main sensor box, but since they couldn't pull a code - they wouldn't fix it. We're supposed to bring it back when the light is on - - problem is that it is intermittent and turns itself off in 10-15 mins - less than the time it would take us to get to the dealership. Asked if they couldn't replace one sensor and let us drive it, and keep swapping out sensors until we found the bad one - they said no - it would cost too much in labor and "Ford won't pay us for it". Seems crazy to have a brand new car under warrantee with a documented problem - and to be told - "yeah you got an issue, but we can't figure it out without spending a lot of time - so tough luck." Thoughts?