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2014 C-Max Hybrid, had it since September, 9200 miles. GREAT vehicle except: Monday, when leaving a shopping center, there was a loud banging and rattle coming from (apparently) the vent system. Immediately shut off A/C and fan, then restarted fan with no noise, restarted A/C with no noise. Wednesday morning, after a hot Tuesday (90+) noted a very strong dead mouse smell the second the car was started. No doubt what it was, as we had a major problem with mice in our previous '06 Honda Civic. We park in our driveway, but the garage would be just as likely to have mice. Went to our dealer, where the general response was a shoulder shrug, followed by a quote of at least $100 to get in to the blower to remove the corpse. Here are a few questions: Is the blower downstream of the cabin air filter? Is there any way to block mice from entering? Anybody else have this problem? Anybody got an answer? The current solution is for me to go to the car, open all the windows, start the blower until the air has been cleared out, THEN call my wife for the day's trip. We live in the California Gold Country foothills, where it is VERY dry.

I broke my rear seat HVAC vent transporting cargo. I've searched for parts from Ford and can't find anything. Does anyone have any idea how I can find this part? Do I have to replace the whole console? It's a 2016 Hybrid SE