Michelin's Automatic Road Hazard Warranty

[FoutsNC]

I had ran over a metal object yesterday on the road and it surely won.  My front passenger tire was completely blown out, the rim has some good cosmetic damage, and there's some scuffing on the front bumper.

 

I actually limped the car back to the house and used the wife's spare tire kit from the Escape and took the blown tire up to the local Dicount Tire shop.  I had called ahead and they said that the tire was around $220 out the door.  I wasn't thrilled, yet I didn't have many options.  When I got there, they came out and pulled the tread depth.  I thought that was a little odd, since there's a HUGE hole in the sidewall.  Who cares about tread depth at this point.... 

 

Well, I was pleasently surprised a few moments later.. The guy at the shop tells me that Michelin provides an automatic road hazard warranty on all of their tires for the 2/32 of the tread.  The Michelin Energy comes with 9.5 tread, so 7.5 or above is covered.  I was thinking that this must be a Discount Tire thing or something, yet he goes into the store and calls a Michelin Claims Line.  He told the rep that I ran over an object that blew my tire out and that they were OEM Michelin tires.  After a few questions, the rep gave him a claim number.  The warranty covered 55% of the tire price!  This dropped over $100 off the price :happy feet:

 

I do have to disclaim that I don't know exactly how this warranty service works and I cannot seem to find any information about it, yet if you should need it, it seems like the info is out there.

 

On another note, you should have seen the 4 technician's faces while they were trying to figure out where the spare tire was supposed to go back to. :headscratch:

[Chinto]

I think you got lucky.  The standard warranty usually does not include road hazzards unless you get it extra.   Maybe Ford OEM made an agreement with Michelin for road hazzard coverage.  Did you know that our C Max tires are high speed performance tires (V rated to 149mph) which why they are so expensive.   So I guess the Max can go to track day with these tires with no problem.  

[FoutsNC]

I did not know about the rating, yet I thought the hazard coverage was a cool thing to pass along.  Like I said, I am not sure exactly how it was covered, but it surely helped me out :)

[DR61]

FoutsNC, the Escape jack worked fine on your C-Max?  Do you know if the Escape spare wheel fits the C-Max hub?  If so you could take those along on a long trip with the C-Max.

[FoutsNC]

FoutsNC, the Escape jack worked fine on your C-Max?  Do you know if the Escape spare wheel fits the C-Max hub?  If so you could take those along on a long trip with the C-Max.

 

Yes, the Escape jack worked.  Since it was the front tire and the car was really low to the ground, I did have to drive the car up on 2 2x4's to get it high enough to put the jack under.  The Escape spare tire fit perfectly.  The diameter of the tire is extremely close to the C-Max.  It's actually quite a bit smaller than the Escape tires though.

 

I hadn't really thought about taking them along until you just mentioned it.  I would suppose I could throw them both in the back and I may just do that if I need to.  I have towing through my insurance and now have full road hazard through Discount Tire, so I do feel a bit more secure driving around.

[BIG ROCCO]

OK - so you're telling us that the Escape jack and Escape mini spare fit and work well on the C-Max?  If so, could you please share with us what year Escape?