RachelnLa Posted November 17, 2012 Report Share Posted November 17, 2012 Can anyone tell me if the warrenty on the battery is prorated if it needs to be replaced? Thanks! Quote Link to comment Share on other sites More sharing options...
kaptnk228 Posted October 30, 2014 Report Share Posted October 30, 2014 (edited) That is a great question. Ford is advertising all of their parts now have two year warranty. I believe that would apply to all of our repairs under warranty. Just get some type of documentation. Ford dealer said that there was no extended warranty on any of the parts. I can only speak from our case, IMHO it was a failure of the charging system that caused the 12 V battery to fail. Both parts are being replaced and must always be checked when the battery is dead. See my post on how no alarms came in to show these faults and how our car died on the road, just like the GM ignition switch problem. I recommend getting a plug in volt meter so that we can monitor the battery and charging system (cost under $5. ebay, $3 Amazon). We also are concerned about the cost of the dc/dc module and the failed navigation system parts also. I will ask Ford ASAP when we see them and get our car back from the dealer. Dec 13, update: Fixed charger, replaced defective fuse that I believe is causing the batteries to die. One month and no problems. You need to monitor the charger voltage as there is a problem when our battery died with no notification. We put a nice volt meter in the 12 V socket. Voltage should be above 14.3 V when running. Can't believe the off voltage of 12.2 V. It is way too low of a reading. If your charger and fuse are working no problem. If the voltage when running is below 14 V check the fuse as it was causing our voltage to drop to 13.5 V. After it was replaced, the voltage jumped back to 14.3 V to 15 V Edited December 13, 2014 by kaptnk228 Quote Link to comment Share on other sites More sharing options...
ptjones Posted October 30, 2014 Report Share Posted October 30, 2014 I believe 2013 CMAX had 3yr/36Kmi. on car parts and 8yr/100Kmi. on Hybrid Parts. I would think Battery and tires are prorated. You might get lucky with the 12v battery if some other car part caused it to fail. :) Paul Quote Link to comment Share on other sites More sharing options...
stevedebi Posted October 30, 2014 Report Share Posted October 30, 2014 (edited) Can anyone tell me if the warrenty on the battery is prorated if it needs to be replaced? Thanks!The battery itself is prorated. If battery failure is caused by some other part, Ford should replace the battery for you. However that may vary by dealer - after all, you did get the use from the battery until it failed. The hybrid components are fully covered (not prorated) for a much longer period, depending upon the state where the hybrid was first sold. It is 10 years / 150K for a CARB state, and 8 years/100k for other states. Edited October 30, 2014 by stevedebi ptjones 1 Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted October 30, 2014 Report Share Posted October 30, 2014 (edited) Where does it say the 12 V battery is prorated? AFAIK, and after a quick search of the 2013 warranty document, the document is silent on the 12 V battery. Thus, it should be 100% covered under the 3/36 limited warranty unlike tires and other maintenance items which are excluded from the 100% b2b 3 year / 36 month. After 3/36 expires, the 12 V battery would not be covered under warranty (hence no pro ration) except that if another warranted item caused the 12 V battery to fail, Ford will likely cover the 12 V battery. "Sometimes Ford may offer a special adjustment program to pay all or part of the cost of certain repairs beyond the terms of the applicable warranty." -Warranty Manual RachelinLa, you can read the warranty document here. Edited October 30, 2014 by Plus 3 Golfer Quote Link to comment Share on other sites More sharing options...
stevedebi Posted October 31, 2014 Report Share Posted October 31, 2014 (edited) Where does it say the 12 V battery is prorated? AFAIK, and after a quick search of the 2013 warranty document, the document is silent on the 12 V battery. Thus, it should be 100% covered under the 3/36 limited warranty unlike tires and other maintenance items which are excluded from the 100% b2b 3 year / 36 month. After 3/36 expires, the 12 V battery would not be covered under warranty (hence no pro ration) except that if another warranted item caused the 12 V battery to fail, Ford will likely cover the 12 V battery. "Sometimes Ford may offer a special adjustment program to pay all or part of the cost of certain repairs beyond the terms of the applicable warranty." -Warranty Manual RachelinLa, you can read the warranty document here.I don't see it in the documentation, so you may be right. I'd have to check with the dealer. Edit: looking it up on the web, I think you are correct, and the battery is under the 3/36. Edited October 31, 2014 by stevedebi Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.