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Manual Tailgate door


andeeca
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I'm just wondering if this is normal, or latch not working correctly.

We have the manual tailgate and the key fob has a button to unlock it.  I push the button twice and the door pops slightly open, but is still caught by the latch.  

 

I don't understand what that feature would be for because it's no different than using the car unlock button because you still have to hold the handle to disengage the latch to open it.  

Am I missing something?

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