fcfcfc Posted November 17, 2020 Report Share Posted November 17, 2020 FYI: Did you know that Ford extended buyer protection plan calls your moon roof TRIM. Imagine trim that opens and closes and has electrical on off switches. Sounds like your normal car windows or a regular sun roof. In short our moon roof fabric after retracting about 2/3 of the way started not being "taken up" despite the tracking system continuing to retract. Everything that is visible from the inside of the car looks fine. No funky noises, rough movements, visual damage in the fabric or track, etc. The fabric just stops retracting. We have the Ford extended buyer protection package and THEY (Ford) are saying it isn't covered because the required parts are considered "trim" which isn't covered. Has anyone has this Ford experience on the C-max moon roof?? Like to know.... the total non covered cost including labor is in the $2,300.00 range!! and no the fabric is not GOLD plated... Quote Link to comment Share on other sites More sharing options...
Arrival Posted November 23, 2020 Report Share Posted November 23, 2020 I asked specifically about it when I added the warranty to mine; I was told that it does indeed cover the sun shade, isn't there a ford help line you could call? You know though, I had that problem with mine, with it stopping short. There is a way to reset it yourself: https://youtu.be/S-H8Y5-mJe0 It worked on mine. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.