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Guest Message by DevFuse

Get you C-MAX Hybrid Registered in the official Ford Authorized Registry. More here.


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FSA 12M02 - Accessory Protocol Interface Module (APIM) Warranty Extension

FSA 12M02 FSA 12M02 APIM MFT

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4 replies to this topic

#1 OFFLINE   Bill-N

Bill-N

    C-Max Hybrid Member

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  • Region:U.S. Northeast
  • LocationConnecticut
  • My C-MAX's Year:2013
  • Current Vehicle:C-Max SEL

Posted 12 August 2013 - 12:31 PM

Here's a link to supplement one which adds coverage for C-MAX vehicles:  http://allstatetruck...rd Touch S1.pdf


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#2 OFFLINE   Bill-N

Bill-N

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 657 posts
  • Region:U.S. Northeast
  • LocationConnecticut
  • My C-MAX's Year:2013
  • Current Vehicle:C-Max SEL

Posted 18 December 2015 - 11:09 AM

Announced yesterday on OASIS:

 

Announcing Customer Satisfaction Program 12M02 Supplement #3

 

Customer Satisfaction Program 12M02 Supplement #3: Certain 2011-2014 Model Year Vehicles Equipped with SYNC® and MyFord/MyLincoln Touch™. Warranty Extension Covering Accessory Protocol Interface Module (APIM) Software and Hardware. Please see FMCDealer.com for more details.

 

 

I don't know what difference it makes, but this is now referred to as a Customer Satisfaction Program vs Field Service Action.



#3 OFFLINE   Plus 3 Golfer

Plus 3 Golfer

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  • Region:Decline
  • Location"Valley of the Sun" - AZ
  • My C-MAX's Year:2013
  • Current Vehicle:2013

Posted 18 December 2015 - 03:06 PM

Link in 1st post not working.  See attachment.

 

Attached File  DownloadPdf.pdf   165.46KB   38 downloads

 

 


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#4 OFFLINE   Stoneje77

Stoneje77

    New Member

  • C-MAX Hybrid Member
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  • Region:U.S. Northeast
  • LocationMassachusetts
  • My C-MAX's Year:2015
  • Current Vehicle:2015 C-Max Energi

Posted 01 March 2018 - 05:52 PM

Hopefully, they extend this to the 2015 as well. The APIM in my 2015 C-Max just went out, so I am looking at a $1k repair to get the thing fixed. Same part number in the 2014 C-Max is still covered under the CSP warranty. I opened a case with Ford, so hopefully other folks with 2015s that have a problem with their APIM get covered. 



#5 OFFLINE   Diversion

Diversion

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  • Region:U.S. Southern Atlantic
  • LocationJacksonville, Florida
  • My C-MAX's Year:2013
  • Current Vehicle:2013 Ford C-Max

Posted 23 March 2018 - 09:30 AM

Hopefully, they extend this to the 2015 as well. The APIM in my 2015 C-Max just went out, so I am looking at a $1k repair to get the thing fixed. Same part number in the 2014 C-Max is still covered under the CSP warranty. I opened a case with Ford, so hopefully other folks with 2015s that have a problem with their APIM get covered. 

 

Feel your pain, my '13 APIM just went out too, 3 months after the 12M02 warranty expired.    Ford said "Oh well, it's around $1000" too.     Good stuff, i'm wondering how hard it is to replace it myself, there are PLENTY of APIMs on Ebay between $99 to $400 that have the same plugs and connections as what mine has..  I'm not sure what is needed to be done to make it work after replacing it.








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