Bill-N

Not to worry. The car will operate in normal hybrid mode. Cheers

First I've heard of the problem. I would tend to suspect a clogged drain of some sort, e.g. from AC evaporator or vent duct work.

I haven't experienced this particular issue, but a failing 12V battery can cause many weird problems. In my case, for example, back-up warning sensors failed. Just a thought.

Where can this file be found?

I think that's a new one for this forum. Try other ford sites, especially fusion. Good luck and let us know what you find. Cheers

Thanks for finding a reasonable replacement. Knowing the group number will be a big help. Also, don't forget to reset the battery age monitor/charging scheme. Something like hold the brake pedal down, rub your belly 10 times, or some such. Search the forum for specifics. Cheers.

FYI, there is no torque converter in the C-Max.

Also, there's a nag that will display about checking/replacing the tire mobility kit. Search the forum for more info.

Sounds like the 12V battery may be on its last legs.

The C-Max engine is started by one of the two 450V electric motors housed inside the transmission. There is no "traditional" mounted-to-the-bellhousing starter motor.

The service bulletin says less than an hour to fix (according to a google search). Cheers

Also, reverse wouldn't work as it is solely electric.

FYI, just received the "Parts are now available ..." letter for my 2013. Cheers

Is this not simply the engine running? Whether or not the engine runs at start-up is (mainly) a function of the HVB (high-voltage battery) state of charge. So if the HVB needs charging when the car is started, the engine will start so it can recharge the HVB.

Hopefully the cable has broken or merely become disconnected. It happened to me following transmission replacement years ago. Fix was done by Ford so I have no idea how to DIY. Perhaps someone with the shop manual can help.

Probably called a grommet. I would check first with a dealer as it's likely not available after-market.

I took mine to a body shop. Problem is caused by spot-welds holding the track in place breaking. Don't know what the shop did, but it's been fine for three years. Here's a picture of the loose track; I could move it back and fourth with my fingers.

Might you still have the 3.10 download site? I'm stuck on 3.6 and am most annoyed at not being able to set the clock via GPS. Thanks.

Alas, no such button ?

I would love to know how to "sync the clock" on my 2013 SEL.

On my 2013 SEL, that happened when the 12V battery needed to be replaced.

My apology; I'm wrong on both counts. The procedure is not in the owners manual and an OBD device along with forscan is needed to reset the 12V battery monitor.

Procedure is outlined in the owners manual. Also search the forum for battery reset. No special tools are required.

Remember to reset the battery age monitor after replacing the 12V battery. Charging scheme depends on knowing how old the battery is.

Nor me. 2013 SEL, 111K mi.