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Latch recall


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4 replies to this topic

#1 OFFLINE   markd

markd

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 374 posts
  • Region:U.S. Great Lakes
  • LocationUnited States
  • My C-MAX's Year:2014
  • Current Vehicle:c-max sel

Posted 17 June 2017 - 05:31 PM

I called my dealer today about a cover in front of the right front wheel that has come lose and while on the phone I asked if they could do the latch recall and the tech told me it would be September before they can fix it. I was kind of upset and called another dealer who said Monday would be fine, they'll even rent me a car???







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#2 OFFLINE   Wizzurp

Wizzurp

    New Member

  • C-MAX Hybrid Member
  • 12 posts
  • Region:U.S. Southern Plains
  • LocationTexas
  • My C-MAX's Year:2013
  • Current Vehicle:Many

Posted 19 June 2017 - 04:06 PM

Mine is being done today, I know they were waiting on parts for awhile to start doing them.

#3 OFFLINE   Wizzurp

Wizzurp

    New Member

  • C-MAX Hybrid Member
  • 12 posts
  • Region:U.S. Southern Plains
  • LocationTexas
  • My C-MAX's Year:2013
  • Current Vehicle:Many

Posted 19 June 2017 - 04:06 PM

Mine is being done today, I know they were waiting on parts for awhile to start doing them.

#4 OFFLINE   Wizzurp

Wizzurp

    New Member

  • C-MAX Hybrid Member
  • 12 posts
  • Region:U.S. Southern Plains
  • LocationTexas
  • My C-MAX's Year:2013
  • Current Vehicle:Many

Posted 19 June 2017 - 06:31 PM

Yep they finished mine today. They were definitely swapped, my old ones looked a bit different and I had hosed them down with lithium grease when I got the car.

#5 OFFLINE   jestevens

jestevens

    C-Max Hybrid Member

  • C-MAX Hybrid Member
  • 130 posts
  • Region:U.S. Northeast
  • LocationPennsylvania
  • My C-MAX's Year:2013
  • Current Vehicle:C-MAX SEL Hybrid

Posted 21 June 2017 - 05:58 AM

The mechanism for the new latches is definitely different - the latch handles have a stiffer pull feeling to them and the power locks sound different.  They still work just fine, they just act a little different than the original parts, which I guess is a good thing.

 

I was surprised to hear that the dealer down the street had the parts too, he probably thought I was an idiot trying to set up the appointment because of my surprise.  Maybe there is a difference in how big the shop is?  I prefer a smaller dealer but the place I took them too does a lot of body work for the whole area and has extended hours so maybe they had more parts in inventory.








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