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Guest Message by DevFuse

Get you C-MAX Hybrid Registered in the official Ford Authorized Registry. More here.


Photo
- - - - -

I've now gotten a couple of emails from Ford about a new Navigation SD card


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10 replies to this topic

#1 OFFLINE   raadsel

raadsel

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  • Region:U.S. Mountain
  • LocationHouston, TX
  • My C-MAX's Year:2013
  • Current Vehicle:C-Max SEL

Posted 20 June 2017 - 08:04 PM

It appears that the S8 SD Card has been released. The cheapest price from a quick look on eBay is about $60. 









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#2 OFFLINE   jestevens

jestevens

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  • Region:U.S. Northeast
  • LocationPennsylvania
  • My C-MAX's Year:2013
  • Current Vehicle:C-MAX SEL Hybrid

Posted 21 June 2017 - 05:47 AM

Yes, I've gotten these notices.  Lucky for me none of the roads have really changed around here in 50 years or so.



#3 OFFLINE   raadsel

raadsel

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Posted 21 June 2017 - 10:31 AM

Yes, I've gotten these notices.  Lucky for me none of the roads have really changed around here in 50 years or so.

 

Unfortunately, there are new roads in my area that aren't on the A7 maps. I just wish there were a way to know if these newer roads (about 2 years old now) are on the new maps before buying them.


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#4 OFFLINE   ptjones

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  • Current Vehicle:2013 C-MAX SEL

Posted 21 June 2017 - 10:47 AM

Unfortunately, there are new roads in my area that aren't on the A7 maps. I just wish there were a way to know if these newer roads (about 2 years old now) are on the new maps before buying them.

I agree with you on that, It would be nice if they gave you a list of changes in your area. :sad: I think I'm still on #6, but it is free to up date my Garmin. :)

 

Paul


Edited by ptjones, 21 June 2017 - 10:50 AM.


#5 OFFLINE   David

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Posted 14 August 2017 - 02:26 PM

Ford Navigation problem and Ford interpretation of ESP.

 



#6 OFFLINE   David

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Posted 14 August 2017 - 02:26 PM

Ford Navigation problem and Ford interpretation of ESP.

 

Attached Files



#7 OFFLINE   rjam

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Posted 14 August 2017 - 04:45 PM

Ford Navigation problem and Ford interpretation of ESP.

I

I agree, I would be angry as well. Buying the ESP you expect to be covered. The finace guy when writing the deal may have led you to blieve you were safe because you were covered.

#8 OFFLINE   markd

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Posted 15 August 2017 - 05:37 AM

I bought the A8 for $150 from Ford a couple of weeks ago.

#9 OFFLINE   jestevens

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Posted 15 August 2017 - 06:04 AM

There's TSB 14-0037 out about the GPS calibration - have you pointed that out to them?  I would call back and start over again - maybe you'll find another customer care person who will be more sympathetic.  Put the old map in for a while and see if the issue still persists.  I hate to say it but working as a support specialist in other fields it's sometimes the job of first line support to solve things with nice, cheap words - if they can get you to go away on the first try then they've done their job.

 

Do I think it's right?  No, and not every customer care center acts that way, in the long run if they do it enough times it will hurt their business.

 

Go back to the dealer where you bought the ESP and let them know much you've liked Ford for the past 7 years?


Edited by jestevens, 15 August 2017 - 06:05 AM.


#10 OFFLINE   ptjones

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Posted 15 August 2017 - 08:13 AM

There are many S8 cards for sale on ebay motors for $60. :) I would be surprised if yur problem is with the S Card, It is probably the Nav system.

 

Paul


Edited by ptjones, 15 August 2017 - 08:14 AM.


#11 OFFLINE   Plus 3 Golfer

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Posted 15 August 2017 - 12:12 PM

Although this is not the ESP contract, I have attached the latest pdf of Ford ESP Premium Care that I could find.  Perhaps early years were different. But, when you look under high tech, it clearly says "SYNC┬« MyFord Touch┬«

(Excludes Software
Upgrades)"
 
David, you need to get the contract you signed and read it to see what is excluded.
 
Attached File  64172_671b_FordPremium_2017_v5.pdf   1.15MB   0 downloads







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