Same problem here mine is automatic, in past every time I close tha liftgate with the key, once it close it makes a click noise that's how I know it's properly closed. I noticed yesterday the ajar message on my dashboard. So. Investigate and find out that there is no more click after I close the gate with the key.. If you slam the gate manually the ajar will go away. The problem is that, why would I do that if this this is a feature that I paid for ! Another problem is, if this does not close properly the light will remain on and the next day your battery will be dead. I called the dealer and they said that the have no appointment available , I said because you have no appointment available I will not jump start the care every morning. Not acceptable. Honestly this Carcost me so much money allready that I am verry sceptic all about this whole car . Mostly there are little things but, really annoying. As the take my time away from work and trip to dealer that are not efficient. If anyone has fix for this latch problem please post it on this forum so I can save another trip to dealer. Seem like every time I have issue with this car it cost me at least alone day vacation. Because they will take their sweet time whille I am waiting . Even simple thing like oil change wil take up to 2 hours.....
THE WORKS !!!!
Greetings and welcome
There is a lot of help available on this forum.
#1 is Crystal our Official Ford rep
You'll have to make 5 more posts on different threads (a forum restriction) before you can send her a private message (Send me a message)
I have a couple of suggestions,
find a new dealer, you can use ANY Ford dealer.
Get your oil changed ANYWHERE but your dealership, you DO NOT have to have your oil changed by Ford!
Edited by wab, 24 July 2014 - 08:05 AM.