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I'll chime in. I just bought 2 C-Maxes, a '14 Hybrid, and a '13 Energi. I'm keeping the Energi. I've owned nothing but Toyota/Lexus for 20+ years. I sought out the C-Max because I actually FIT in the thing, AND can see out the windshield. I'm not overly tall at 6'4", but I sold my '06 HIghlander Hybrid because my eyes were right at the top of the windshield, and the mirror blocked a significant portion of my view. Plus, it didn't get stellar MPG, and I didn't need the 3rd row. I have a Land Cruiser for towing and cargo duties. Having said all that, am I some sort of Ford convert? Hardly. Do. The. Math. - on total cost of ownership. I routinely drive my Toyotas to approaching 300K miles, and do long, and even cross/round the country drives in them. However, you pay up front for that reliability. You pay A LOT up front for that. It's kind of like buying an extended warranty, it's just baked into the purchase price. Fords DO have some significant depreciation as they approach and pass factory warranty age/mileage. The savings in gas between a C-Max at 38 MPG and a Prius at 50 MPG is $222 per year in favor of the Prius (at 15K miles and $2.35/gal). That's eighteen bucks per month. Like, lunch money difference, once or twice per month. A non-factor, in my opinion. The Ford has the comfort, driveability, (in my case the visibility) and feature advantage. The Toyota has the reliability and resale advantage. All money being equal, you will buy a much older, less well appointed, less enjoyable to drive, and higher mileage Prius compared to the C-Max. I fully expect my C-Max to be in the shop much more than my Toyota ever was, but have budgeted for it, and compensated by negotiating a lower purchase price. Time will tell. It's only been a few weeks, but I enjoy driving a much newer car. I went from 14 years old, 180K, to 7 years old, 105K, plug-in technology, and still pocketed $1,400 on the deal.

I've got a 2013 C-MAX Energi. For whatever reason, dealers can be nervous about working on this vehicle. It's worth checking around. I've also had good luck with a trusted local Ford/Mazda repair shop for a couple of things that would have been far more expensive at the dealer.