This link: 2013 FORD CMAX ENERGI | NHTSA National Highway Traffic Safety Administration has a place to put in the VIN of the vehicle to find out about recalls and other. The 2013 and 14 Energi did have issues with the electronic transmission and If I remember correctly, a ball bearing was not of the correct density/hardness?
You must do a high voltage battery capacity test (fill the battery to full and the drive in EV Now and when it runs out looks at the dash for the kWh rating) on this vehicle or any Energi to find out how much the battery has degraded. At new, it has 5.6kWh capacity. Many owners degrade it to the low 4.0kWh or below levels. The battery degrades because of an inept thermal regulatory management system. The air cool battery pack simply can not keep its self in a normal optimum range 70-83f during the warmer months of the year. Excess driving in EV (hey it is not a battery electric vehicle and has a very small battery pack), excessive multiple charging session like in the heat, parking in the sun all contribute to a degraded battery capacity. Good luck.