PJFW8

Keep in mind that the 2013 C-Max Energy has many 2015 Lincoln features already: redundant manual controls (seat heater, climate radio, etc.), embedded cell, preconditioning and other remote cell app features, for example. Great ideas! That being said, I love the MKC but will only buy a plug-in. The next C-max should be cool.

Ashley is caught in the middle. Recommendations are not just engineering but involve avoiding customer confusion, dealer profit concerns and other practical concerns. The best example is the oil change interval. In Europe no one would change oil every 3,000 miles. It is considered irresponsible and environmentally reckless. Every 10,000 or even 20,000 is common. In the US Mercedes was 20,000 plus, but dealers and customers had trouble accepting such long intervals. I know for a fact that Ford engineers think 7,500 or even 10,000 is not necessary! That being said, I have trouble going beyond 7,500. Oil is cheap. I'm sure 0W-20 is fine. Mobil 1 and other name brand synthetics exceed the viscosity range listed but I will use 5W-20 to save my warranty. Thanks, Ashley, for your help! This debate has no end. (Try asking a Ford engineer what they really think of Premium fuel in an 2.0L Ecoboost engine !)

I agree with all comments BUT the HVB (high voltage battery) can't be ignored. PM Ford customer service for a recommendation. I would drive it once a month to get the HVB fully charged. There is likely a recommendation in the owners manual.

I checked out a 2014 yesterday. The "fairings" are made of a flexible material. Should be no problem other than those faced by the my 2013's low clearance.

In reply to Drdiesel regarding using a pm...I understand that private messages may defeat the benefit of having a forum to share problems and solutions, but they have their place, I had a tough problem on my 2010 Fusion Hybrid. The private message system allowed me to provide personal information (including my past vehicle purchases) and my vin number. Within 2 days Ford sent an engineer to my dealer and corrected the problem. They have also answered questions regarding proprietary information that I agreed not to post! They will open a case and go to bat for you as an individual. Were the information is helpful to us all they usually post it. I have had a similar great experience with them on the Explorer site when I had narrow questions about my 2.0 Ecoboost.

Frank, your point is certainly valid. My comment may be overly broad. Thanks for your moderate and helpful tone! My experience leaves me "biased" to an extent. It is well known that the poorest reporter is the "eye witness". This is especially true when they may be the cause of the accident or were they are the victim. Folks swear the light was green when the video clearly shows it was red and even when their recollection defies the law of gravity! They are not lying, just confused by the shock of the accident or crime, I was a trial lawyer and retired as a circuit court judge. In 37 years in the courtroom this was not rare but typical! Recall the run away Prius in California that Toyota engineers demonstrated was impossible. Defective equipment is always claimed and seldom proved. Never saw a valid case in my practice including a nice elderly lady who drove her Cadillac into the motor vehicle office!

Other than a Toyota's experience with slipping car mats and stacked winter mats, there are no documented cases of "unintended acceleration". It is always later proven to be driver error. Audi was nearly ruined by false reports by CBS which for which Audi was completely exonerated. Prius reports were shown to be false after investigation. People hit the wrong pedal and panic! People truly believe the car was at fault even in the face of conclusive evidence to the contrary. If you want to kill the resale value of your Cmax, keep this thread going!

Well said, OutraGeo! I agree 100% Don't forget to fully charge your 12v battery as Drdiesel suggests. I have not had an issue since I followed his advice. (The charger he recommends is excellent and a great buy)

Thanks! I looked more closely. Capped is the way to go!

Thanks. Retro Solutions has a good reputation. I'm curious about capping. I understand why it is needed in the factory reflector headlight. Does the OEM cap come out when the halogen bulb is removed? If not, why would the hid bulb need a cap? Also, 35 watt or 55? 35 should be plenty for light output, but some like 55 since it is the same as the halogen bulb and may avoid a "bulb out warning".

So Drdiesel, what HID kit did you use? You bought a capped bulb. Great idea, but these are not always easy to find. (Great tip on the charger, by the way)

I agree 100% That being said the system is not working correctly. This is a problem which kills reliability statistics and strands people...or at a minimum is a great inconvenience. This is my 3rd hybrid (Fusion and Lexus). This is neither normal nor acceptable.

I called Sync Services. I confirmed that my 3.6.2 update was done and there is no dealer install for me. The Rep was certain this was an error and that I need no update. She did say she was out for a couple of days so she may be unaware of a new issue.

Salman Interesting! Ford must know all of this. I find it irritating that dealers still blame the customer for a dead battery by suggesting they left a door ajar, an accessory or the ignition on. My last 2 Fords had keyless ignition and auto headlights. Never a dead battery! Oddly, my 2010 Fusion hybrid 12 volt lasted only 10 months before failure. My 2007 Lexus 400h (hybrid) needed a jump once in 3 years. These are the only battery issues I experienced in 40 plus years of driving!

Don't give up! The Ford Explorer forum has customer service links. They are great. I used them for my Explorer and I got quick and professional results.

Ford allows 1 1/2 hours. My dealer has done quite a few. They have had no problems, but don't be the first! Keep in mind that the dealer can't sell stock that has not had the recall. So those Cmax's are done first. Mine will be done when they are able to get the parts.

Thanks! I just joined the energy site. I appreciate the help on this forum. My problem is solved. (Although today my 12 volt battery died! One problem at a time)

Set up an MyFord Mobile account on my iPhone5. All went well but I never got a confirmation screen in the car. Did I miss something. I tried twice over the weekend. Any help would be appreciated. EDIT Today I cancelled my account and started over. NOTHING All works well until I am instructed to go to the car and confirm on the screen. My iPhone is from Sprint. I can't get the car to read texts either. IDEAS?