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emcdonnell

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Everything posted by emcdonnell

  1. Took my wifes c-max in for the recall on the restraints control module programming. I noticed the dash airbag light was on as I was driving it to the shop (wife says it just came on the day before). A week later the car is still in the shop because the restraints control module is bad and there are no parts available anywhere that my dealer can find. The dealer can't get a solid estimate from Ford on when the part will be available. It is just back ordered. Could be another week, maybe another month, maybe who knows how long. They say they've escalated the issue to the district manager, but that could just be happy talk to try and placate me. They've given us a free rental car (hyundai elantra.....sigh......), but we really miss the c-max. I like driving my wife's c-max so much that I was thinking about buying one for myself to drive around when I didn't need the cargo capacity of my F150. But this parts shortage stuff has me seriously rethinking that plan. I was researching things on the web and it seems like part shortages are now a major issue for Ford, GM and Chryler, but especially for Ford. Who wants to be plunking down a big chunk of change for a new car that ends up parked at the dealer because parts aren't available to maintain it? How the heck did Ford get themselves in this situation? Anybody else having problems getting parts for their c-max? Ed
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