Not surprising that they told me that; it's consistent with what we were all told when we bought the cars: "It will take 3-5K miles before the adaptive driving capability has really kicked in. I have subsequently talked to the Ford Mother Ship. A technician in the hybrid group told the CSR the same thing. The Adaptive Driving was wiped out; the reduction in MPG is not unexpected. But things will improve. It does not explain why some of us are experiencing this and other aren't.......The CSR and I agreed that I would monitor the situation for 30 days and then report back. Of course, if I can't climb a hill I'm not going to wait 30 days...........I'm driving to Maine and back on Friday so that will be a good test. I've gotten 47PMG on that run (keeping it at 60-62. Will be interesting to see what happens.......