camelot

Well car was at dealer for 5 weeks. Heard all kinds of stories. Not sure if its fixed. Time will tell. Work order says "apim program update failure." "Replaced APIM" " Replaced battery after test failure also". Didn't know there is an algorithm for age of battery. I know about "smart charging" and AGM sensitivity. But I guess the DC/DC converter is programmable for that. I just hope its fixed. Although I do have another year on the extended warranty.

I'm guessing something is also. But is intermitting. I know this is hard to find. But Ford will not pay for experimenting replacing parts. Nor time digging and looking for loose connections. The flat rate issue prohibits it from the mechanic's side also. Guess it will never get fixed. BTW, tried calling customer service number today and got a bad overseas connection along with a language issue that would not be sent back to states for some "garbled" reason. No satisfaction on that call. At $120.00 a battery or the inconvenience of connecting a charger over night all the time. It's still a very economical car. I treat it well and sorry Ford is discontinuing it. I heard Ford is not happy selling 40K of them a year.

Well I know I haven't been on this site for many years since owning my 2013 CMAX but I am experiencing this 12v battery issue also. I'm currently on battery #4. I've only paid for 1 battery, (#3) that was replaced 6 mos. ago and failed the second of this year. But it appears to me there is an issue with this. The car is under the extended warranty and due to run out in 2021. Last time in, all updates were done at my cost. The dealer is saying its the batteries not the car. The last time wife found it dead, I jumped car to open hatch, disconnected my jumper pack and found 12 volt battery reading 4.45 volts from cables! Hooked up jumper pack again ,started car, and it ran for 3-4 mins. Disconnected jumper pack after it started. ICE shutdown in 3-4 mins. I left voltmeter hooked up and shut car down and viewed voltmeter through hatch window. Battery was at 11.77 volts. I don't believe a battery of this size can charge to that level in 3-4 mins. Key on voltage was 14.45. 14.58 ICE running. It points to dc-dc converter or contactor issue. Nothing was left on. Not even phone chargers in 12v receptacles. Sadly Ford is discontinuing this car. I have been very happy with it and wife loves its size, great for parking. When warranty is up its gone. I have owned many, many Fords in my years and hate to move on. But my next vehicle will be an all electric car, probably a Tesla. They continue to update at no cost, and have great range (300+) on even the 75KW battery, (3.5-4.5 m/kw. Plus the degradation is minimal after 100K miles. (8%). Youtube has hundreds of video's on the cars to sort through and decide for yourself. To give Ford a chance for other than an Autonomous vehicle, I would like to see: (1) CMAX size car. (2) at least 75KW battery for range of 250-300 miles. (3)battery conditioning for hot and cold climate and fast charging when required. (4) Tesla like warranty on drive train and battery 8 yrs/100K. (They even offer 2 years 100K for CPO used. (5) At least an option of CMAX quality SEL interior. And don't forget the power tailgate! Was getting serious about a Bolt until hatch was too high for wife to reach to close. Hope Ford reads this. BTW If I can't stand my wife's driving, I surely wouldn't put up with a computer driving a car that isn't on rails.! Don't want to chance an off road experience!

Again thanks for being here Rebecca. But here's another deleted item. I drove the wifes Cmax this morning and noticed the speed indication set point for the cruise control is gone also. All I have is the green clock dial indication. Kinda got used to it in the FFH. Also is there a way to stop the horn from beeping when I leave the car on to go open the door for my aunt? Its annoying and isn't nice on the neighbors at night.

Is there a place we can find TSB's? I had a clicking noise on my on my axles on my Ford fusion hybrid back in January and when I heard about the Tsb on the ffh forum It surprised the dealer who didn't know it existed. But the washers were back ordered 2 mos anyway.

Just wondering if anyone else has heard the clicking noise from the left front axle area on takeoff. I had this problem on my 2013 ford fusion hybrid and they installed washers to compensate for axles that were apparently too short and moved on takeoff. My ffh was built in January. Can't believe they had some left over in Oct when they built my Cmax.

Welcome Rebecca, Just wondering if Ford did away with the "lifetime summary" on the Cmax as I have it on my Fusion hybrid which is also 2013 with the same display. Just can't seem to find it with scrolling. Tnx in adv.

I'm getting my cmax sel this week. I have a fusion also that has shutters on the radiator. They got reprogramed on the powertrain update. Does the cmax have them? The fusion warms up faster since then. I'm in ev in a mile and a half with temps in the 30's and heat off. Garage is 50* f

Trade ins are tough! The last one I did was 5 yrs old. I've tried selling privately and it seems that people are very hesitant to shell out a "private" price when they can pay more and be assured of a guaranty for even a short while. Its a piece of mind thing. The dealers then push them into the extended warranty. I think auctions hurt prices on trade ins. If the car doesn't move from a trade in then the dealer will send it to auction.So he has to have some room for loss. Sound business but bad for the guy trading in against an xplan.

Just goes to show that you gotta have your head in the game or they get a good deal not you.

Thanks for the come back. Not that the 30 bucks is anything, but the finance offerings changed just a few days ago after the fact. Yes I signed an order... they are quick to get that. The car is gonna be a dealer swap so the one holding the car dropped the price. Must have been a ford rebate to dealers. The 1k changed to 2500. and 0" apr. seemed worth asking. Doubt I'll get both.

Hi everyone, I signed for a 2013 cmax this week and the deal was approved. Trying to keep up on the incentives I pulled up the car on the internet again and see that the dealership is now offering the car 30 bucks lower retail, than the xplan price I was quoted. Also seems ford has bumped the incentive another 500 bucks. Shouldn't I get the better deal?