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FordIVTteam

Official Ford Motor Co.
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  1. FordIVTteam's post in Vehicle health report won't complete was marked as the answer   
    Hey everyone! 

    I just received word on the Data Collection Fault error. Your dealership now has a fix for this if you meet the following criteria: 
     
    Vehicle is a 2015 C-Max or Focus Electric built between 9/7/2014 – 5/5/2015. (If you're not sure, send your VIN in a PM and I'll check for you.) You have SYNC with MyFord Touch. When a Vehicle Health Report is attempted in the vehicle, MyFord Touch shows “Data Collection Fault.” Your cell phone never dials a phone number.   
    Please let me know if you have any questions, and thank you all for your patience while we looked into this! 
     
    Rebecca
  2. FordIVTteam's post in Lost Sync with Phone was marked as the answer   
    LOL! You're welcome! I'm glad it's working now, and let me know if it happens again. 

    Rebecca
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