mikekoz

Do I need to do that at my start point and my destination? Thanks for the response by the way!! :worship:

My update took and is working, but my EV+ locations have not kicked in and I have been driving it now for 6 days. Does anybody have the link to the thread that has the trick for getting it back? I know it involved turning the car on and off a number of times. I do not think EV+ does a whole lot for your gas mileage, but would still like it to kick in. I did make sure it was on. On a side note, does EV+ just help keep the car in EV mode when you are about a quarter mile from your destination, or does it help the car stay in EV mode from the beginning and end points of EV+ locations (Ex. home to work)?

Took the letter and other info to our dealer in Wake Forest this morning, and they knew what it was when I handed the car over to them! They finished at about noon and I just got back from picking it up. Hit the highway very briefly on my way home and was able to get EV mode at 70MPH, so it looks like the upgrade went well. I will know more this week when I drive it back and forth to work. My EV+ locations are gone, but I guess that is normal.

Got the letter today. My dealer still has not heard of any upgrade. What are they going to do if this car actually needs real service? I have little confidence that Ford can support or maintain this vehicle. I am going to take the letter I got, and other information from the internet to my dealer on Saturday morning and show it to them. I will talk to a supervisor when I get there and see if I get anywhere. I could try another dealer, but they are pretty far away.

Are all of you just calling your dealer and setting up an appointment? I called mine last week and the person I spoke to at the service department had no idea what I was talking about. I am going to call again this week. I am reading about others on this forum who are having problems with their dealers just trying to explain the upgrade, and a few dealers apparently are up to the task. Don't you think it is kind of scary to have a dealer upgrade your vehicle when you know more about the upgrade then they do!! ;)

Just called my local dealer and they have never heard of it!! :doh:

My wife and I have both noticed this. The problem is not the audio system, it is Sirius! It was the same in our Honda Pilot. Sirius sounds tinny and a bit bass shy compared to FM radio. We were never offered any deal when our subscription expired either by phone or mail. I have an external 320 GB hard drive with about 16,000 songs on it and it is more than enough! My iPod no longer worked after the 3.51 upgrade so that is all I use now.

It came on today on my way to work about 100-200 yards from where I park. It looks like it just activates when you get close to your destination. Is this normal or should it also come on sometimes between my start and destination? :confused: Update! I just read another post on this forum which answered my question!! Apparently it is working normally. :)

I have had the Cmax since last October and drive the same route to work every day. It is 25 miles each way and I use the same route. About 10-12 miles of the route is speed limits below 55 MPH. The EV+ indicator did not come on until I was about 100 yards from our house on my way home. Would the 3.5.1 upgrade wipe out the EV+ information in the vehicle? On Monday I was fiddling around with some of the settings, and I did turn off EV+ for a second, then cut it back on. Would that have wiped the information clean??

Thanks! I actually figured it out this morning, but the video was still informative, if not brief!!

Ours seems to be getting less since the upgrade, but it could just be the higher AC use. How can you tell when the EV+ kicks in? I do not see any indicator on the dash that shows this, but I know it is turned on. Sorry if this is a dumb question!! :)

I had a problem with another vehicle about a year ago, and when I took it to the dealer, they could not repeat it, and did not attempt to fix. The problem was with the computer controls with the audio system. It happened again a few times whan I first got in my car, so I took out my cell phone and took a video of the problem! I kept them on my phone to show to the technician the next time I brought the car in. As luck would have it, it never occured again, but you may want to try this if you see the displays malfunctioning whan you stop or start your car. Please do not try it when you are driving!!!! ;;p).

I just read that! I think I will hold off on that. It sounds really good but will wait to hear others experiences with it before I take our vehicle back in.

Ah!! I see. I did not read your last post correctly!! Thank you.

I have not noticed any change to the way ours drives. Do not like the idea that this buggy system affects the rest of the vehicle though! We got the extended maintenance agreement on the car, so that makes me feel a little better!

The update is only for the audio and navigation system. It should have nothing to do with the AC, motor, gas mileage, etc. I really hope I am correct on this because if the Sync system has anthying to do with the rest of the vehicle, I will regret buying it. I love the car itself. It is rides nice, looks nice, get the stated MPG, but the audio system stinks (styncs?? ;p) ). It is very buggy on our Cmax, even after the update. If they can ever get this right, it would have one of the better audio systems in the industry. Sound quality is great, in my opinion!

I had mine done last Monday and it was a bit of a rocky upgrade! My dealership had the same issues that a lot of you had with the wireless network connection, some module not updating, and the touch screen after the first attempt was not calibrated. I brought it in and they had it two full Saturdays. They gave me a rental after the second failed attempt, but had it upgraded late Monday morning. As far as how it is working, it resolved one problem, but made another worse. I cannot comment yet on its stability. It used to disconnect my USB devices every now and then, maybe once a month. This was annoying, but not too bad and I was able to live with it. The system would not recognize all of the music on my iPod. What it would not recognize would change. I tried every fix I could but nothing helped. It would play and recognize all music on an external hard drive or USB drive, but it would play the songs in the incorrect order (no...I did not have shuffle on!;;p) ). Now it will play songs on external drives fine as long as I have Gracenote turned off. The iPod is the same with Gracenote on, but will not index with it off and the files and folders that show up on the display are all scrambled. This makes no sense! I really do not understand the Gracenote feature. I know what it is, but I always though you needed an internet connection for this to work. I have not tested the navigation, but I was having no issues with that, so hopefully it is OK.

I just got back from the Ford Service center to have our Cmax upgraded. They failed after having it all day and now the Sync in the vehicle is all screwed up. The touch screen is all out of whack and I can barely use it. I have to bring it back next Saturday morn to have them try it again. If they still cannot do it I am going to ask for a complete replacement of the audio system. Seems to me it may be easier for them to just swap out the hardware with a system that already has 3.51 on it then trying to upgrade. They do not seem to know what they are doing!! :sad:

Once again, I thought I had this fixed. I used Mediamonkey as instructed on another forum to alter the ID tags so the track numbers had 3 digits (001,002,003, etc). This initially worked, but the next day it was back to its old tricks! I believe the only way this will be fixed is by Ford and / or Microsoft. It is a shame that on such a nice vehicle, the Sync system, well....Styncs!! Maybe the soon to be released update will help. It could not make it any worse I guess!!

Sorry, I should have made it more clear. I am having this problem on an external hard drive. I also have an iPod, however, and I never thought any of the settings on it affected the Sync operation in any way. A while back I turned the volume on the iPod up to boost the sound in my car, but it had no affect. Same thing with the equilizer controls. Does the shuffle setting on the iPod control the way the Sync system operates?

One more thing I forgot to mention. When you bring up the audio player in the car, and bring up the album you want to play, the songs show up on the display in the correct order. Sync will just not play them in that order. Just for the heck of it, I turned on shuffle play, and no change. It just plays them in a different random order. This morning I also noticed another odd thing about the player. It will show in the upper left corner the track number in relation to the amount of tracks on the album. For example, if your album has 10 tracks, you will see 2 / 10, or 4 / 10. I just noticed that it is not correct on my system. I may be playing track 1 but it will show 5 / 10.

They should play in the order that they were setup on the artists original album. This may not seem like a big deal to most, but I am just used to listening to them that way. On some albums, it is almost a necessity that they play in the correct order. A good example would be concept albums where one song blends into the other, like Pink Floyd's "The Wall." Another example where you may want to listen to the songs in the correct order would be live albums. One may want to listen to the entire concert in the order that it was originally performed. What I think is happening is that the Sync system is not reading the ID tag information in the mp3 files correctly (or at all!). I have created playlists, but unless there is some piece of software available that will scan my entire external drive and automatically create playlists, that would take way too long! This is a basic thing that MP3 players should do, I have owned various devices that play MP3's, and they all do this. None of them are perfect, and in some cases, the ID tag in the files are not correct and they play in the wrong order anyway. This even happens sometimes when using my iPod. I can correct this by just editing the ID tag on the files. If Sync is not reading this information, this is a major oversight in its design.

Well, my joy was short lived!! It is not having any problems indexing and all of my files are there, but it plays all of them in the wrong order. It plays all songs alphabetically! Even the most basic of MP3 players I have used have not had this problem. Taking this into account, along with the other problems, I do not have too much confidence that this will be fixed by an update. I could spend $30.00 on a generic portable player that would not have the problems my $33,000 one has! :cry: Looks like I have a choice....use my iPod and just play the files it finds, or use it with an external drive and have it play all of my songs out of order. ;(.

It is a small portable drive and just requires a USB cable. I got it on a closeout deal at Office Depot last year for $19.99!!! I thought at first it was just a case at that price. Best deal I ever got at OD!! :drool:

Just a quick update. After backing up my iPod onto an external Toshiba 320GB drive, I plugged that into my car this morn. It worked flawlessly on my way to work and was actually a lot more responsive than using the iPod! It saw all my files, and apparently there were over 300 of them not being seen when using the iPod. If this works consistently, I will retire my iPod!! But that is the key word, consistently! ..;).