My 2005 mazda5 Wagon was dying and I needed a good economical car to drive that would be good for our family. I drive over 28,000 miles a year so we thought a hybrids extra cost could work out for us in the long run. We did not like the noise of the Prius or the lack of power or its seats on our backs. The New Cmax had been released and it was said to get 47/47/47. We bought what we thought was a nice car. Well as you all know it did not get the miles as advertised and ford gave us a pittance check for the change in mileage. The mileage was not the only problem and had it been I would have been Happy as 43 mpg is nothing to scoff at. I have had to take to have warranty repair more times than I would like to mention along with all the recalls and computer fixes. Well I had to have the door fixed by a body shop because it was not on right. I had to have the front and rear seat covers replaced since the stitching was coming apart. I had to have an air conditioner actuator fixed. The check engine light had come on 2 separate times. I got some warning about the fuel system too. We spent extra money to get the automatic opening tailgate. That has been a nightmare. It started by not opening or closing right. We went in to get that fixed and well they did fix the not opening problem but a week or two later it would not close and latch. We take it in and it is “fixed” take it home and it doesn’t work. After the fifth or sixth time I decide to Use Lemon Law. Well this is fun. As we are waiting to hear from Ford they or their lawyers are dragging their feet. My wife is starting to have problems with the HVAC system again and is just so fed up she doesn’t use any features on the car afraid they might break. The dealer has still never called me back with a way to fix my tailgate and my warranty is coming up to 36,000 miles. Thanks Ford. All I can say is the experience kept me from buying a 2014 F150 and I bought new 2014 Tundra. Stay away From the CMAX People. I have owned a Ranger and 2 F150s, Two Mustangs, one a SVT Cobra, And a Lincoln. I was a loyal die hard Ford Fan. I understand that this could be just a One off, but the hassle and experience and waiting to do the right thing by buying back this lemon has led me to vow never to buy a FORD vehicle again.
