BWP

I have to put out a word of thanks to the folks on this forum who put a lot of their time in to make this site the wealth of information that it is. It has helped me out tremendously. I;m sure there are a host of others out there that have solved their problems or had their questions answered due to the good work on this forum. Whether a moderator or a frequent contributor, I've seen nothing but professionalism across the board. Thanks!

I been to JD Powers website and can't find the CMax details of the survey. I received a letter from Ford last week stating I can bring the car in for a MFT software upgrade and a hands free liftgate fix. So Ford was already addressing 2 of the shortfalls. I never considered the 2 kicks to open when locked an issue for the hands free liftgate, but I guess some folks do. One kick would be nice, though. My other complaint is the driver side seat heater quit working after about 3 months. I haven't heard that being an issue for folks, so I guess that's my bad luck. We enjoy our car very much, but I have to say that between the mileage issue and now this, I would have taken a much harder look when buying back in November.

I took the C-Max through our local touchless car wash, and it did a terrible job with the rear of the car. Everywhere else was fine, but my theory is the C-Max is small enough that when the car is pulled up to the correct spot, the rear of the car is too far forward for the wash system to have any effect. No more going there.

Just did a 2,200 mile trip from Arkansas to coastal North Carolina. 3 people, full of luggage, 38.5 trip average. When in NC, I was getting 45-52 mpg driving around the local area with nice flat road conditions and warm temps. Here's how the wife drove as we crept along in stop and go traffic on I-40 in the Smokey Mountains. ICE, brake, ICE, brake, ICE, brake, ICE, brake. And on and on. Glad I had a good book.

Thanks for taking the time to put forth such a thorough review. It's representative of the best this forum has to offer. As we all continue to share information and experiences, we will continue to learn more and get the most enjoyment out of our car.

Read my topic "SOUND SYSTEM QUIT WORKING TODAY" and give that solution a try. It worked for me.

Yes, the fuses are a pain to get to and get out. I ended up filing a small groove into a pair of small needlenose pliers to have something to grab onto the fuses with. As for running the ICE, I was simply following what the thread said. If it happens again, I'll try it without running the engine. Interesting though, while pushing the accelerator will get the ICE to come on, the engine will only increase RPM maybe a couple hundred, even with the pedal floored.

Fuse 69 was the instrument panel and 79 the radio. Pulling just those 2 worked for me.

A big thanks to Adair and Lauren! Per the thread they directed me to, I pulled fuses 69 and 79 (underneath the glove box) ran the car with ICE for 5 minutes, reinserted the fuses, and problem solved. The inaccessible entertainment screen and voice functions came back online. Good on this forum to help folks solve these type problems. Not so good on Ford service for not knowing this. The C-Max may be new, but the thread that helped me was also for the Sync system on a 2011 Edge. Seems to me that frozen screen issues have been around a while. Bottomline, I'm happy to have this problem solved. Thanks again.

The dealership disconnected the battery with no results.

Thanks again for the feedback. Still no access to the entertainment system, nor will the voice activated functions work. Taking it to a dealer Sat. I'll take a look at the thread on the battery disconnect when time permits. Maybe that'll work and save my Saturday.

No Microsoft screen or connected phones. Just went and tried it after sitting for a couple of hours and nothing. Thanks for the input.

The sound system quit working on the C-Max today. Can't turn it on or even bring the entertainment display up on the screen. Someone posted the same problem with a video showing just what I'm seeing as they went through various ways of trying to turn the system on. Can't find the old thread. Can anyone help?

I'm seeing about the same savings. I came up with about 135 bucks a month gas savings when gas was at 3.50/gal.

http://www.plugincars.com/oregon-still-considering-road-use-tax-replace-gas-tax-126598.html Looks like VA isn't alone.