Louder North

The only winter tip I can offer is to move somewhere warmer.  You're going to take a hit on fuel economy whether you are driving a hybrid or a conventional vehicle.  Winter gas gives worse fuel economy, longer warm up times hurt as well.  

 

Since moving to a warmer locale isn't a reality to me, I just accepted my fate.  Then again, I have a remote car starter for my Highlander Hybrid and ordered my C-Max with one as well so being comfortable is more important to me than a couple of bucks worth of gasoline.

Remote car starter not really needed for a fuel injected engine; block or interior heater on a timer is better.  Read this. 

If Chrome didn't work for the upload I was going to try running the vehicle diagnostics and see if that would

feed the sync version into the Ford website.  If you try that let us know if it works.

I used the update on my 2013 CMAX. Worked fine. After the update use the Vehicle health report and it showed the new version.

I live in Canada and that option (Vehicle Health Report) is not available to me. I did try though ( :) ) but that voice command is not recognized. I was told by Rebecca (Ford IVT rep) that it would have to be done at the dealer when I bring it in for the next service interval.

I've driven a volt for weekends at a time, and yea its more fun to drive. Its got a smoother and more planted ride too. But the poor visibility and lack of space really detracts from its driving characteristics.

....that and the fact that it is really a four seater.... I couldn't get past that thing in the middle of the back seat.  Oh, and I just gotta have a hatchback!  Not ready for a sedan yet!  

Could be something about being located in Ontario. The link works correctly for me without being signed in to Amazon.

 

Try this link (same destination as above, but without the tracking/reference link back to what you clicked to get there)

 

http://www.amazon.com/Warner-Robert-Ford-C-MAX-Hybrid/dp/B019DAI5JK/

Still doesn't work.  My browser automatically substitutes Amazon.ca....   Wasn't really interested in the hat; only wanted to point out what, for me, was a bad link. 

Hey Louder North, 

 

Have you tried running a Vehicle Health Report? If not, give it a try: 

 

http://owner.ford.com/how-tos/sync-technology/myford-touch/vehicle-health-and-performance/how-to-run-a-vehicle-health-report-with-sync-with-myford-touch.html?sync=my-ford-touch

 

If that doesn't work, the next time you go to your dealership for scheduled maintenance, you can have them read the module and report the install back to us.

 

Rebecca 

Can't do a Vehicle Health Report Rebecca.  I live in the wrong country!  See below.  Guess it will have to wait until the next service interval.  

Vehicle Health Report varies by trim level and model year and is available in certain SYNC-equipped vehicles purchased in the United States. If you are a US vehicle owner and feel that you have received this message in error, please contact the Customer Relationship Center

Automatic 5% discount at The Co-Operators (Canada). 

Just so the moderators and powers that be know, the banner linking to C-Max Hybrid Hats on sale does not work (or doesn't link to the correct page anyway). 

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Since we can see where the car is has anyone asked or received a discount from their insurance company, since it is similar to Lojak .

I am insured with "The Co-Operators" in Canada and they offer 'en-Route / DriveSync' as the platform for their GPS tracking - I do get a discount.  Think it was 15% last time I looked.  

I can log into the en-Route web site and see where my car has been, how it has been driven, how fast it went and also vehicle health.  In fact, it reports that my car is 'overcharging' the battery (15 volts) and I should get it looked at.... I think this is normal for a hybrid and I'm not worried about it. 

Had a problem uploading the sync xml file to owner.ford.com I think the problem was the firefox browser (mac).

When I switched to Google chrome it worked and said my sync was up to date with 3.8 version. Success!

 

Rebecca, do you know what the difference is between Rev1 and Rev2 of 3.8 sync?  Bug fixes?

This is where I'm stuck currently.... Chrome, Firefox, MS IE all fail the xml file upload. 

In addition to the Siri eyes and China destinations update items was there anything else added in ver 3.8?   

I had to download the Sync update file twice as the first time it appears to have been corrupted.  Then did the update in the driveway so I could watch what was going on.  Still having trouble to upload the 'confirm update' file to owner.ford.com but I've reported that on the 'Official Ford In-Vehicle Technology Rep' thread'. 

Actually, I think he was responding to my posts, where the 12v battery was dead on most every Hybrid I saw on the lot.

I was just affirming what others have said since it was my experience also - the first C-Max (not sure it was an SE or SEL) I wanted to test drive needed a boost to start and I knew it was the 12v lead acid battery that was being boosted.  The C-Max is still a novelty for Ford dealers where I live and in fact it is a novelty for most people I know - when I tell them I have a  Ford C-Max they give me THAT look (whaaaa?).  They tend to sit on the lot for a while.  The dealers here may be under suffering from this syndrome. 

Hey Louder North,

 

How did it go? Were you able to get the installation completed? Let me know. I'm happy to help. 

 

Whitney

Whitney:   The installation of the Sync update went fine.  It was updating (confirming) the Sync update on owner.ford.com that failed. I've tried all three browsers and MS IE gets me the furthest in the process but the upload does not go through (unresponsive after I click the 'upload log file and finish' button - nothing happens after that).  

I  successfully used Chrome after having problems with Firefox.

Thanks!  I'll try that.

New owner here of a used 2013 C-Max.  I registered on Owner.Ford.Com and downloaded the latest Sync update and have successfully installed it  :)  (only one hickup requiring a re-download as the first one may have been corrupted).  I have tried to upload the file created by the install process to update the profile for my car, but the upload fails (tried using MS Explorer and Firefox).  Is there a work-a-round or is there something I am missing?

thanks

Yay! Finally got a hybrid! Mine is a 2015 C-Max hybrid SEL in ingot silver, equipment group 300a and moon roof. Love it! Just drove it off the lot today so still getting used to where everything is and how to operate it, but loving the big, open feel, zippy drive and lots of thoughtful details - in addition to the eco friendly fuel efficiency.

 

Debated between the C Max and the Fusion hybrids, also between hybrid and Energi models, but am very happy to have landed with mine. Haven't seen any others on the road in central NC yet, although I see a lot of Fusions (hybrid and conventional).

Picked up my used one on the same day as you! It's a 2013 SEL (red).  First time I owned a car with the keyless fob - first thing I did was plunk myself down in the seat and punch the start button.  The lights came on but no movement when I put it into reverse! How embarrassing!  The dealer had to come over and tell me to push the start button off again, then on again WHILE stepping on the brake.  Important that....  One thing for sure, it really has changed the way I drive.  Much more calmly and that is a good thing. 

I remembered it because mine had some horrible number on it when I got it. I didn't have that many miles, maybe 40 or so. But they didn't tend to keep the cars charged up. I was also shopping for a hybrid C-Max, and we looked at 6 of them before we found one that didn't need a jump for the battery.

Resetting the old data was one of the first things I did when I got my used C-Max.  

Re the first experience at the dealer, to test drive my first C-Max we had the same problem (dead battery).  They has to boost it first (not impressed) but it didn't have to run for very long and it went into electric mode as if it wasn't discharged very much.  Didn't buy that one. I've been told that if the dealer doesn't start them at least once every 30 days, they will tend to run down and need a boost to start.  Some dealers are not promoting their hybrids very much or else customers are rare and far between. 

Tomorrow I pick up the Cmax. 40k miles. Platinum White. 303A option package.

 

Any advice or suggestions or things to look out for?

 

Bought from Texas Direct Autos in Houston, which is where I live. Soon will get it to the dealer to get caught up on any warranty recall work. Carfax clean and I've seen the Ford service record. No battery replacement.

 

First used car I've bought. First hybrid. First four banger. Replacing my Genesis 4.6 .... so this should be interesting. If I can average 40 mpg or better I will cut my fuel costs in half. I drive 15 mi round trip to the office each day, but I do travel around town and with kids sports a fair amount. 15k or so mi per year is around my average.

This is my first post on this site and I also am a new owner of a used 2013 C-Max SEL.  Got it a few weeks ago on December 23, and am very happy with it so far.  Got it with 27 K km and it is in pristine condition. I got the 'Weather Tech' slush mats for it - we have messy winters here and they fit perfectly. I'd hate to see some of the melt water drain into the rear under-floor storage compartment. Also bought new snow tires for it as they also make a huge difference in our climate.  I chose the Kumho I'Zen KW31 as they were rated well but not expensive; they seem to be OK so far. I'm reading a lot of the posts on this site and will be eager to try out some of the gas saving tips once the weather warms up and we go on a longer trip.  Great site though!  Full of useful info.  

This was also my first Ford since I learned to drive many years ago; I've owned 3 Subaru's before this (all with manual transmission) so this automatic is taking some getting used to. Loving all the tech too.  

cheers,