Bill-N

Tell 'em it happened in cold weather. They have no way of knowing if you jumped it yourself or called AAA. It ridiculous to think that you might get stranded if you were to take a trip to a cold weather area. Just my 2 cents worth.

Correct. Search the forums for "puddle". PS: I changed my cargo and puddle lights with LED's. The work just fine. But, unlike filament bulbs, LED's have polarity so try them first before putting everything back together. You may have to reverse them in the socket. In other words, you may need to remove the bulb and rotate it 180 degrees for it to work.

Figures. :sad:

FYI: http://support.ford.com/sync-technology/device-compatibility-sync-myford-touch

Found this on YouTube: It's about scroll compressors and the noise made sure sounds like what I sometimes hear.

Per the shop manual (emphasis mine): Series ModeThe system operates in this mode when the engine is running and the vehicle is not moving. This is the preferred mode whenever the high voltage traction battery is charging, passenger compartment temperature control, high voltage traction battery temperature control or catalyst warm up is necessary.

Sounds good to me. :-)

I suspect most problems are due to dealer computer network shortcomings. Ford specifically notes that a hard-wired (i.e. non-wifi) connection is to be used to connect the in-shop workstations to the dealers network (and hence to the Ford servers). Apparently, the upgrade has to be done directly from Ford servers rather than download the upgrade to the dealership then update the vehicle. So any hiccup in the network connection, server overload, etc., will cause the whole process to fail. That's my surmise.

SSM 32308 - 2012-2013 C-Max/Focus/Fusion/MKZ Hybrid - Plug In Hybrid - Battery Electric Vehicles - A/C Compressor Noise - Low Refrigerant Charge Some 2012-2013 C-Max/Focus/Fusion/MKZ Hybrid/Plug In Hybrid and Battery Electric vehicles may exhibit excessive noise from the electric A/C compressor. A/C compressor noise in these vehicles may occur due to an incorrect refrigerant level or restriction in the system. Prior to following normal diagnostics for A/C compressor noise, check for refrigerant leaks and line restrictions. Repair as required per Workshop Manual, Section 412-00 then evaluate the system for noise. Typically, no additional service will be required after performing these repairs.

TSB 13-5-21 OVERLY SENSITIVE BRAKES OR PERCEIVED DELAYED TRANSMISSION REVERSE ENGAGEMENT FORD:2013 C-MAX, Fusion LINCOLN:2013 MKZ ISSUE: Some 2013 C-MAX Hybrid/Energi vehicles built on or before 10/2/2012, and Fusion Hybrid/Energi and MKZ Hybrid vehicles built on or before 11/01/2012, may exhibit an overly sensitive brake pedal feel often described as grabby brakes, or a perceived 2-3 second delayed transmission engagement in reverse due to the hill start assist feature activating briefly after starting the vehicle. ACTION: Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Reprogram the Anti-Lock Brake System (ABS) module to the latest calibration using Integrated Diagnostic System (IDS) release 84.02 and higher. Calibration files may also be obtained at www.motorcraft.com. At the Program Module screen in the IDS service tool, select Program PCM. By selecting the PCM the update will be applied to the appropriate modules as required by the software update. WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. OPERATION DESCRIPTION TIME 130521A 2013 C-MAX, Fusion And MKZ: Reprogram The Appropriate Modules As Required By The Software Updates Includes Time To Clear Codes After Repair (Do Not Use With Any Other Labor Operations) 0.5 Hr. DEALER CODING BASIC PART NO. CONDITION CODE 2C219 04 NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. Copyright © 2013 Ford Motor Company

SSM 32273 - MyTouch Blank/Black Screen, Application Desktop.exe Error Message, Or System Reboot With Display Message Performing System Maintenance Some MyTouch equipped vehicles may exhibit a blank/black screen, Application Desktop.exe error message, or a system reboot with a screen display of Performing System Maintenance that occurs frequently. Unique characters stored in phonebook entries, or the phone's name, may be creating these condition. To restore system function, the customer’s phone must have all special characters/smiley face emoticons removed. Once all special characters/smiley face emoticons are removed from the phonebook and/or phone name, perform a Master Reset on the Accessory Protocol Interface Module (APIM), then repair the phone to the system. Engineering is currently investigating this condition. Monitor OASIS for updates.

SSM 32290 - 2013 F-Super Duty and C-Max equipped with MyFord Touch Radio Lock Up/Inoperable Some 2013 F-Super Duty and C-Max vehicles equipped with MyFord Touch may exhibit a concern where the radio will not turn on, message saying SIRUS Update stuck at 0% status, CD will not eject with message saying - No Disk. To temporarily correct this condition, remove fuse 29 from the Body Control Module (BCM) on F-Super Duty and both fuse 67 and 79 on the C-Max for a minimum of 30 seconds to reset the Audio Control Module (ACM). A permanent software fix is being developed, continue to monitor oasis for updates.

TSB 13-6-28 - 1.6L GTDI/2.0L GTDI/2.0L GDI - DTCS P025A/U0109/P0103/P1A0C - BUILT ON OR BEFORE 4/1/2013 FORD:2013 C-MAX, Focus, Escape This article supersedes TSB 13-2-5 to add a production fix date. ISSUE: Some 2013 Escape 1.6L Gasoline Turbocharged Direct Injection (GTDI)/2.0L GTDI, 2013 Focus 2.0L Gasoline Direct Injection (GDI) and C-MAX vehicles equipped with Intelligent Access Remote Start feature and built on or before 4/1/2013 exhibit diagnostic trouble codes (DTCs) P025A/U0109 (Escape), P025A/U0109/P0103 (Focus) and P025A/P0103/P1A0C (C-MAX) stored in the Powertrain Control Module memory. When using the Remote Start feature, customers may experience a Crank No-Start or Stall shortly after vehicle is driven. All DTC s (P025A/U0109 for Escape, P025A/U0109/P0103 for Focus and P025A/P0103/P1A0C for C-MAX) must be present for this TSB to apply. ACTION: Reprogram the body control module (BCM) to the latest calibration using IDS release 83.02 or higher. Calibration files may also be obtained at www.motorcraft.com. WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. OPERATION DESCRIPTION TIME 130628A 2013 Escape 1.6L/2.0L/2013 Focus 2.0L GDI And C-MAX: Check DTCs And Reprogram The BCM Includes Time To Clear Codes (Do Not Use With Any Other Labor Operations) 0.2 Hr. DEALER CODING BASIC PART NO. CONDITION CODE 14A068 04 NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. Copyright © 2013 Ford Motor Company

SSM 32299 - 2013 C-Max - Power Liftgate Stops During Operation Some 2013 C-Max vehicles may exhibit a power liftgate that will stop during travel and must be opened or closed manually. This condition may be caused by chafe in the wiring harness between the headliner and roof sheet metal pass through, just forward of the point where the harness enters the flexible convolute to the liftgate. Repair damaged circuits as required following repair procedures in Wiring Diagram, Section 5-1. Use available service labor times.

SSM 32298 - 2013 C-MAX, Fusion/MKZ Hybrid/Energi - Possible Water Intrusion In Connectors Some 2013 C-MAX, Fusion/MKZ Hybrid/Energi vehicles may exhibit various drivability or electrical concerns accompanied by one or more diagnostic trouble codes, with the most common being P26C3, P26CA, P26D0, P2800, P2802, U019F and U0284. On C-MAX inspect connectors C134, C140, C144, C1651, C1717 and C1812 for signs of water entry/corrosion and service as necessary. On Fusion/MKZ inspect connectors C146, C1651, C1812 and C2251 and service as necessary.

(Emphasis mine). Read the TSB's forum. This "upgrade" is NOT just for cars with navigation. As the saying goes, "been there, done that.".

The battery-won't-hold-a-charge TSB seems to help other folks but, as you say, it doesn't seem to fix all instances. Also, for whatever reason, SE's seem to be more vulnerable than SEL's. I'd get the TSB done asap.

WFIW, it's my understanding the the HV battery needs to be warmed-up for it to operate and that the engine is run for that purpose also.

SSM 32290 - 2013 F-Super Duty and C-Max equipped with MyFord Touch Radio Lock Up/Inoperable Some 2013 F-Super Duty and C-Max vehicles equipped with MyFord Touch may exhibit a concern where the radio will not turn on, message saying SIRUS Update stuck at 0% status, CD will not eject with message saying - No Disk. To temporarily correct this condition, remove fuse 29 from the Body Control Module (BCM) on F-Super Duty and both fuse 67 and 79 on the C-Max for a minimum of 30 seconds to reset the Audio Control Module (ACM). A permanent software fix is being developed, continue to monitor oasis for updates.

Look here: http://fordcmaxhybridforum.com/topic/2370-tsb-13-6-23-updates-tsb-13-5-1-hybrid-and-energi-cold-weather-charging-improvements/

TSB 13-6-23 HYBRID AND ENERGI - COLD WEATHER CHARGING IMPROVEMENTS Publication Date: June 24, 2013 FORD: 2013 C-MAX, Fusion LINCOLN: 2013 MKZ The article supersedes TSB 13-5-1 to update the Title, Issue Statement and Service Procedure. ISSUE:Some 2013 C-Max Hybrid/Energi vehicles built on or before 4/9/2013 and Fusion Hybrid/Energi and MKZ Hybrid vehicles built on or before 6/12/2013 may exhibit a 12-volt battery which is unable to maintain a charge or becomes discharged when the vehicle is operated with maximum electrical loads for short drive cycles and then left unattended for several hours during cold weather temperatures, less than 0 degrees Celcius (32 degrees Fahrenheit). ACTION:Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Does the concern occur only when the ambient temperature is below 0 °C (32 °F)? Yes - proceed to Step 2. No - this article does not apply. Refer to Workshop Manual, Section 414-01 for normal diagnosis. Reprogram the Direct Current/Direct Current (DC/DC) Converter Control Module to the latest calibration using IDS release 84.02 and higher. Calibration files may also be obtained at www.motorcraft.com. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. OPERATION DESCRIPTION TIME 130623A 2013 C-MAX, Fusion Hybrid, Fusion Energi and MKZ Hybrid: Reprogram The Direct Current/Direct Current Converter Module (Do Not Use With Any Other Labor Operation) 0.2 Hr. DEALER CODING BASIC PART NO. CONDITION CODE 14B227 04 NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. Copyright © 2013 Ford Motor Company

And all this time I figured it was a lightning bug.

Apparently not, in spite of each printing of the Owner's Manual stating otherwise. I was sadly disappointed that the 3.5.1 update did not "fix" this problem.

Correct, No SD card needed.

Just to be clear, the SEL does NOT necessarily include "park assist, panorama roof, kick lift gate and backup camera."