reedmother

The protocol is this: when you turn off the engine by pushing the button, be sure your foot is off the brake.

Update - I just traded the car in for a 2016 c-max energi. I didn't want to wait around for the next thing to go wrong - and they have got great incentives right now. We usually don't trade and sell cars ourselves, but this one had way too long a service record for me to sell to anyone. The new one is great, except the seats are not as firm!!

I told our dealer that I've lost faith in this car and could I trade up to a 2016 c-max SEL. Yep, I can. All I have to do is give them my car and $18,000. What a deal! And, that's with about $5k in Ford incentives! Yikes. When I protested, he said "well, these cars don't keep their value"......I guess they don't want my car either - though I had gotten multiple messages on my answering machine a few months back telling me they had a shortage of used cars and wanted me to come up. (what a bunch of baloney)

we bought the car in January of 2013, so 3 years is up.

my car has been to the Ford dealer many times - and they have "fixed" the clock many times. I don't think it's up to me to tell them what firmware to use.

Once again, my c-max has let me down. The last time was having to replace all the brake and rotor pads at 24K. Now, it's a broken spring at 33K. My car guy cannot believe it. He called around asking about the warranty, but of course, it's not covered. My husband and I are going to take this to Ford. The first year everything went wrong with this car. It stranded me twice, the AC did not work, it's been recall after recall. Not to mention that the clock only tells us the right time for about 2 weeks.

HI guys - I neglected to check back in. Yes, I bought the car new, so we can forget all about rolling the odometer back. Also, I did have 2 opinions about the brakes. First the dealer told me and they were going to do the work, but the warranty was up, so I took it to my cheaper, reliable guy in town. He was dumbfounded by the state of the brakes. He did some more checking to see if some warranty somewhere would cover at least part of it, but no luck. It's a mystery to me. I'm not a big braker. We live in a town in Vermont that has one stop light - and that's 8 miles from my home.....

My guy at the garage could not believe the state of my brakes. The front is metal on metal. It's a 2013 with 24K on it. Need new rotors and pads all around. This car is starting to get on my nerves. The clock can't keep time, it has more recalls than ever, it stranded me twice. I wonder what is next.....

Just got back from another trip to the dealer to deal with recalls and computer re-programming. The clock 'lost' the time within 10 minutes of leaving the parking lot. Most of time the clock stays right at least a month before I need to re-set it :)

My c-max has died on me like that two times! It's like my dog - I love her, but she has some very bad habits..... http://fordcmaxhybridforum.com/topic/2916-car-died-on-the-way-to-airport/

I don't know what they did the first time. Some hocus pocus about re-progamming something or other. They have the records there.

This happened to me in September, 2013. Car died on the interstate on the way to the airport that time. Well, it did it again today. I was just getting off the interstate and it gave one big jolt then the same message came on: "Find a safe place to stop". This car has 11,000 miles on it. (2013 SEL) Both times if was was interstate driving with the AC on. I don't use the interstate or the AC that much here in Vermont. I called roadside assistance, my husband and the dealer. Roadside sent a tow truck, my husband picked me up and the dealer will drive down a loaner to my house. They have been great, by the way - Twin State Ford of St. Johnsbury, VT. It's the car I've lost faith in. The first time this happened I kept trying to it drive again, but that didn't work. This time, I decided to try it again after it had sat for 15 minutes and it didn't give me the message again. I only drove about 1/4 mile to test it out. But, I didn't dare keep going with it, so back to the shop it will go, where they will run all kinds of "diagnostics" with it. There are updates to install I'm sure. Maybe they will even fix the clock! Oh yeah, mine was the car that came installed with AC that didn't work originally. That was ordeal to get fixed. They had to buy some $3000 machine to even diagnose the problem. I talked to the General Manager and told him I can't have this happen. I love everything about the car except the clock not working and it's turning radius - and the breaking down problem. Should I demand another one? Or should I jump ship and get a cheap Focus?

No, they didn't replace anything. Just re-programmed it. I could look again at the print-out, but I think I finally threw it away :)

I just talked to the service guy to get a better sense of what went wrong. He says it was a computer problem dealing with the engine. The computer told the engine to turn off!! Yikes. And, I hate to report this guys, but he said it had happened to one other person they sold a c-max to. Keep in mind, this is St. Johnsbury, VT. Not exactly, a super high volume city.

the repair form was gobbley gook.......