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Dian

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Everything posted by Dian

  1. I have read through all of this string and I, unfortunately, have one of the cars that has had ALL 4 fuel injectors go. The symptoms are always the same, the car runs fine on EV but once the gas kicks in, it shakes and shimmies all over the place. The first two were covered under warranty, however after 36k miles, FORD refused to cover the other two. One failed at 30K, one at at 34K, one at 60k, and the last one at 85k. None of them failed twice, all four of them failed one time. Since I'm not able to repair these myself, my dealership covered the cost to repair #3. But when #4 went, they said they couldn't cover the cost again. It cost me almost $400. I have seen all over the Internet that the CMAX has a definite issue with fuel injectors. When I opened a case with Ford about if this would be a recall and be covered, they just closed the case and said "not under warranty". The dealership said FORD won't do anything about it unless it's a safety issue. Well, I have had to have it towed three times from work, almost an hour away. The expense is growing rapidly. Hmmmm, great customer service Ford!! Social media is a great way to express frustration with a company so maybe you should listen to your customers a little bit more! On a 2nd note, my CMAX gets Check Engine light warnings a LOT! The first time it happened, I took it to the dealership and they checked out the error code. Said it had something to do with the battery. This started around 90k. Checked everything over and told me it all checked out fine. They reset the code and I drove the car home after paying the $169 bill. Three weeks later it happened again so I called them back. It would be another $169 to check the code. "But Auto Zone will check it for free". "Well, then go have them fix it." grrrrrrr The car was running fine so I just left it. Three days later the Check Engine light went out. Three weeks later it was back, then gone again after two days. It comes on now about every 3-4 weeks. I love my car, but I hate all of the failures and that FORD won't stand behind their products. I can't even depend on making it to work or back anymore, more less take it anywhere else like on a vacation.
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