Mike51

I'm only talking about how the clock responds to a dead 12V battery occurance. It is as if you took the battery out of a wall clock. Once you charge the C-Max, the clock resumes from where it left off (at least that's my assumption). Therefore, you should be able to tell when the battery died. Regarding the phone connecting, don't even get me started on Sync!

My experience is that the clock seems to 'freeze' when the battery dies. That is, when you finally get the car charged and started, the clock indicates the date and time that the car died.

My car's build date was 9/2012. The date I purchased it (and the first occurance of a dead battery that I know of) was 10/20/2012.

What bothers me the most, Andrew, is not that Ford has this problem with our cars-- heck, it's a complicated car, a lot can go wrong. What bothers me is the secrecy and deceit. Man-up Ford! We don't expect perfection, but we won't tolerate deceit!

Salman, I am not going to provide my dealer's name because first, it is a Ford problem not a dealer problem; second, the dealer has been in contact with Ford about the three instancesI have had and Ford has provided technical support; third, the dealer has bent over backwards to try to resolve the issue; and lastly, I have had a long lasting personal and professional relationship with owners of the dealership that I do not intend to submarine in this forum. Rest assured, however, that Ford has two more tries to get it right and then I absolutely will invoke the lemon law. There is nothing in this forum that I have seen so far that indicates a cure is on the way. I will not be another guy whose C-Max comes up dead 14 times. Until I discovered this blog, I thought I was the only one and was planning on turning in my car for another C-Max (that's how much I like it) when (not if) it becomes a lemon law problem. Now, I'm not so sure...

I beat you: it happened to me when I went to test drive it! The headlights shouldn't matter-- when you turn the car off, the headlights go out; after a few minutes all other lights go off.

This happened to me as well. First time was when I went to test drive the vehicle in the dealer's lot-- dead. Second time, it had been sitting in my driveway for about 6 hours-- dead. Roadside assistance jumped it and it took it to the dealer the next day. They kept it two days. Neither the dealer nor Ford could figure it out, so Ford told the dealer to put in a new battery. The third time it happened, I jumped it myself and took it to the dealer. They kept it for 4 days and couldn't determine the problem. They even tried plugging phone chargers into the outlets.