He's an interesting tale. I have 2016 cmax energi . I love this car I bought used with around 50,000 miles on it and luckily it was certified. Anyway jump ahead about year and 17,000 and the transmission starts making noise blah blah blah. Anyway the dealer is great they say they will replace but it's peak COVID and parts were hard to find and the car stayed there for awhile but eventually it got done. Great! I now have car with 70,000 miles on it and new transmission so I'm good. Fast forward 3 years and 50,000 miles and guesses what. The transmission starts making noise. I take it back to the dealer they say it's possibly the transmission out a bearing in the axle and in order to figure it out it's going to cost me $1300 for a half shaft and if the noise is still there then it's the transmission. Ok I guess I don't have choice. The fix they say fixed but it really did not. Some the transmission only has 3 year warranty I'm out of luck. So to summarize Ford replace my faulty transmission with a worse transmission and I now have car with 121000 miles that needs a $7000 transmission...it probably the end of the car honestly.
