Pincushion

Power seat won't recline or move up, other 2 features, lumbar and back and forth work. Husband can troubleshoot but we can't get the panel off to reveal the switch. We realize that we should take the seat off probably and that it's either the switch, motor, or wiring between the switch and motor. I guess we can't get to first base here and I had made an appt with dealer, $186 charge just to diagnose anything electrical they said. I better not bring it, I guess or find my old mechanic who told me that he won't work on my Hybrid anymore. What to do?

Thanks jzchen. She's severely disabled from the Osteoporosis and falling and has an extreme curve on her back and has to be put into the car so I'm thinking that I'm probably in denial about how long I will even have her in her in her frail condition. I will try to get her comfortable or try my husband's Forester with something to step onto because she can't jump down and feet don't touch the ground. It absorbs the bumps on the city road much better. I bought my C-Max from a Ford dealer and got Ford it ford Certified, 20K miles on it, 1 owner, however the dealership may have used it for months as a rental vehicle for repairs. I even paid about 2.5K for the extended warranty (I should drop it and get a refund) but the car has been a disappointment and it's lifetime mileage is 41 miles per gallon. I get 100% on braking and drive slowly and I don't even achieve that in the winter and with better weather, mostly city driving, I just get that mileage.

I bought the Cmax for parking ease and my 92 year old mother paid for it (Titanium model so seat goes up and down) but she can't be a passenger in it with the stiff ride, so this is horrible. She loved my Camry with the big pillow and I traded that in. It's 2017 with OEM tires, 20K miles. I'm not sure lowest tire pressure that would be safe? Has anyone replaced the springs or struts? I mainly got it for the power seat however in these little vehicles, the air bags make the differential between seat and door greater. I'm so pissed at myself! Every bump is jarring and I can't go over speed bumps at more than what feels like 3 mph. And I can't even park the car that easily and it has a lousy turning radius. I was also stuck on getting a Hybrid because I feared US gas prices could increase depending on the political dictatorship (don't get me started lol). I paid for the warranty etc. but maybe I will have to cut my losses. I'm not that tall but mom is severely hunched over (in a nursing home but I drive her places) and she's so low in the seat. So I guess I'm replying and asking for help or I'm just venting, not sure. :). I keep making mistakes. -Wendy