Thanks jzchen. She's severely disabled from the Osteoporosis and falling and has an extreme curve on her back and has to be put into the car so I'm thinking that I'm probably in denial about how long I will even have her in her in her frail condition. I will try to get her comfortable or try my husband's Forester with something to step onto because she can't jump down and feet don't touch the ground. It absorbs the bumps on the city road much better. I bought my C-Max from a Ford dealer and got Ford it ford Certified, 20K miles on it, 1 owner, however the dealership may have used it for months as a rental vehicle for repairs. I even paid about 2.5K for the extended warranty (I should drop it and get a refund) but the car has been a disappointment and it's lifetime mileage is 41 miles per gallon. I get 100% on braking and drive slowly and I don't even achieve that in the winter and with better weather, mostly city driving, I just get that mileage.