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The article supersedes TSB 13-6-22 to update Service Procedure. ISSUE:Some 2013 C-MAX, Fusion, MKZ Hybrid and Energi vehicles may exhibit the check engine lamp and/or wrench lamp illuminating accompanied by various diagnostic trouble codes (DTCs). ACTION:Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Do you have any of the following DTCs? P0053 P01EB P0400 P0456 P0457 P04EE P04EF P0505 P0600 P061A P062C P06B8 P0B0D P0C28 P0C29 P0C2A P01124 P175A P2610 U1011 Yes - one or more of the DTCs are present, reprogram the powertrain control module (PCM) to the latest calibration using IDS release 85.01 and higher. Calibration files may also be obtained at www.motorcraft.com. At the Module Reprogramming screen in the IDS service tool, select Program PCM. By selecting the PCM the update will be applied to the appropriate modules as required by the software update. No - this article does not apply. Refer to Workshop or Powertrain Control/Emissions Diagnosis (PC/ED) Manual for normal diagnostics. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

TSB 13-8-11 INTERMITTENT INOPERABLE FRONT CONTROLS INTERFACE MODULE (FCIM) BUTTONS WITH MYFORD TOUCH LESS SONY BRANDED FCIM FORD: 2013 C-MAX, Escape ISSUE:Some 2013 Escape and C-Max vehicles equipped with MyFord Touch less Sony brand may have intermittent inoperable FCIM buttons. ACTION:Follow the Service Procedure Steps to correct the condition. SERVICE PROCEDURE Does the vehicle have a Sony branded FCIM? Yes - this article does not apply. Refer to Workshop Manual section 415-00 and perform normal diagnostics. No - proceed to Step 2. Did the customer state the concern was intermittent, the steering wheel controls and touch screen continue to operate the radio, and/or the FCIM functionality recovers with a key cycle? Yes - proceed to Step 3. No - this article does not apply. Refer to Workshop Manual section 415-00 and perform normal diagnostics. Is Diagnostic Trouble Code (DTC) U0256:00 present? Yes - proceed to Step 4. No - this article does not apply. Refer to Workshop Manual section 415-00 and perform normal diagnostics. Reprogram the FCIM using IDS version 86.02 or higher to correct the condition. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

TSB 13-9-22 SYNC - VARIOUS FUNCTIONALITY CONCERNS FORD: 2012-2013 Fiesta, Focus, Fusion 2012-2014 Mustang 2013 C-MAX, Taurus 2012-2013 E-Series, Edge, Expedition, Explorer, F-150, F-Super Duty 2013 Escape 2013-2014 Flex LINCOLN: 2012 MKZ 2012-2013 Navigator The article supersedes TSB 13-6-17 to update the vehicle model years and add a production fix dates. ISSUE:Various vehicles equipped with SYNC may exhibit concerns related to SYNC features. Refer to the vehicle list to determine applicable vehicle lines and build dates located in the Service Procedure Section along with complete symptom details. ACTION:Follow the Service Procedure steps to improve the condition. SERVICE PROCEDURE This procedure excludes vehicles equipped with MyFord Touch or MyLincoln Touch. Symptoms addressed by this procedure include the following: All SYNC features inoperative: lack of or slow response to Auxiliary, Phone, and Voice button operation.U3000:04 in the Accessory Protocol Interface Module (APIM).Intermittent phone connection issues.When multiple phones are paired to SYNC, SYNC intermittently does not connect to the device that is set as the Primary phone.Incorrect caller ID displayed for text messages.Voice recognition system responds Calling Dot at Work.Dials the first phone book entry in phone book to all Call commands.Apple device connected via USB intermittently does not reconnect and resume playback after ignition cycle, system goes to Line In instead.USB over time responds Indexing, Speech control not available with this device, Index Full, or fails to connect to a USB device previously connected without concerns. Applicable Vehicles Model Year(s) Model Line Vehicle Built On Or Before Date 2013 C-MAX 5/25/2013 2012-2013 Focus 5/25/2013 2013 Escape 6/4/2013 2012-2013 Fusion 5/30/2013 2013 Taurus 6/16/2013 2013-2014 Flex 7/12/2013 2012-2013 F-150 6/13/2013 2012-2013 F-250-550 6/13/2013 2012-2014 Mustang 6/18/2013 2012-2013 Expedition 7/19/2013 2012-2013 Navigator 7/19/2013 2012-2013 Edge 7/12/2013 2012-2013 Explorer 6/16/2013 2012-2013 E-Series 6/6/2013 2012 MKZ All 2012-2013 Fiesta All Verify if a SYNC update is available. Go to the Professional Technician Society (PTS) website and from the OASIS tab select the SYNC button. Scroll to the bottom of the page, under software update actions, click on the View Latest Software hyper link located next to the standard selection. A software update is identified when there is no check box next to the Customer Interface Processor (CIP) Are software updates available? No - this article does not apply. Refer to Workshop Manual (WSM), Section 415-00 for normal diagnosis. Yes - ensure that the Integrated Diagnostic Software (IDS) release is at 85.01 or higher, then close the IDS software and proceeded to Step 3. Reprogram the APIM. To perform the reprogram it will be necessary to follow the online version of the WSM, Section 418-01, for APIM - Standard programming. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

TSB 13-10-6 MYFORD TOUCH/MYLINCOLN TOUCH-VARIOUS FUNCTIONALITY CONCERNS - BUILT ON OR BEFORE 8/15/2013 FORD: 2012-2014 Focus 2013 C-MAX 2013-2014 Fusion, Taurus 2014 Fiesta 2011-2013 Edge 2011-2014 Explorer 2013 F-150 2013-2014 Escape, F-250, F-350, F-450, Flex LINCOLN: 2013-2014 MKS, MKZ 2011-2013 MKX 2013-2014 MKT The article supersedes TSB 13-8-2 to update the Title, Issue Statement, Service Procedure and add a production fix date. ISSUE:Some vehicles equipped with MyFord Touch/MyLincoln Touch and built on or before 8/15/2013 may exhibit concerns with navigation, voice recognition, call sound quality, phone pairing, clock, media, WiFi pass code entry, rear view camera guide lines and/or system performance. ACTION:Follow the Service Procedure steps to perform software update. SERVICE PROCEDURE Run OASIS using the Vehicle Identification Number (VIN) and verify there are no open Service Actions. All Service Actions must be completed before attempting to perform this procedure. Verify APIM Software Level Determine the vehicle's current Accessory Protocol Interface Module (APIM) software level (CCPU S/W). On the Front Display Interface Module (FDIM), select Menu then select Help. Select System Information. Note the last five digits of the CCPU S/W Version. Are the last five digits 13171 or higher? Yes - this procedure does not apply. Refer to Workshop Manual, Section 415-00 for normal diagnostics. No - proceed to the Software Download Procedure. The software update is also directly available to the customer by going to support.ford.com and support.lincoln.com web sites. Software Download Procedure This TSB will update the Consumer Interface Processor (CIP) to the latest (BD)/(13171) suffix level/software version V3.6. The software requires a one-time software download onto a USB flash drive. The software may be loaded on one or multiple USB flash drives. The USB flash drive(s) can then be used to update multiple vehicles following the Vehicle Software Install procedure. Minimum 2 gigabyte (GB) USB flash drive is required. USB flash drives previously provided for FSAs 11A02 and 11A03 are preferred for compatibility. Be sure to identify USB flash drives so the software level contained on the drive is known. This procedure will clear any saved data stored on the USB flash drive. Save any important data stored on the USB flash drive to another location prior to starting this procedure. If you previously performed this procedure on a different vehicle, and already have a USB flash drive loaded with this software update, proceed directly to the section for Vehicle Software Install. Format USB flash drive: Insert USB flash drive into computer. From Windows start button or desktop select My Computer. Right click on the USB drive/temporary disk. Select Format. Under File System select FAT32. Under Allocation Unit Size select Default allocation size. Under Format Options select Quick Format. Select Start to reformat. Select OK, for pop-up warning, Reformatting will erase all data stored on this disk. Close open pop-up windows once complete. MyTouch Update V3.6/13171: V3.6/13171 Click on the link provided to download the software update. A hard wired internet connection is recommended. A download pop-up will appear with selections to run, save, or cancel. Select Save. A Save-As pop-up window will appear with a file named Gen2v361build13171serviceNARev1.exe. Choose a folder on your computer to save the file temporarily. Select Save. When the download complete pop-up appears select Open folder. A file named Gen2v361build13171serviceNARev1.exe will be highlighted. Double click on the file. A download warning may appear, if so, agree to continue by choosing Yes, Ok, or Run. An extract pop-up window will appear. The extract destination to the USB flash drive will need to be selected. To browse for the USB flash drive, select the Button with three dots located to the right of the pop-up. Scroll down and select Computer. Select the USB drive/removable disk. USB flash drives previously provided for FSA 11A02 and 11A03 will be titled SYNC. Select Extract. Confirm USB flash drive contents. Select the USB flash drive located under My Computer. A folder named SyncMyRide and two files (autoinstall.lst and DONTINDX.msa) will be present on the USB flash drive; it's now ready for the Vehicle Software Install procedure. Vehicle Software Install This installation procedure may take up to 30 minutes. Remove any connected devices from the vehicle. Start engine. Engine must be running so the battery saver mode will not activate while performing this procedure. Place automatic transmission gear selector in Park. Manual transmission in neutral. Apply park brake on all vehicles. For vehicles equipped with Automatic Engine Idle Shutdown (AEIS), this feature must be disabled through the left hand instrument cluster display to have uninterrupted reprogramming. Does the vehicle have AEIS? No - Proceed to Step 6. Yes - Perform the following. Select Settings. Select Vehicle. Locate the Auto Engine Off setting and select Off. Allow the system to boot up and the home screen to appear on the Front Display Interface Module (FDIM). Install the USB flash drive into one of the vehicle's media hub USB ports. Refer to Workshop Manual (WSM), Section 415-00. The reprogramming procedure will start automatically. The installation procedure may cause the system to reboot several times and/or cause the screen to go dark/blank for a period of time. This is normal. The USB flash drive must remain installed at all times during programming. When programming is complete, Installation Complete will appear on the screen. Press Ok and remove the USB flash drive from the USB port. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Note: Topic title edited by poster.

FORD: 2013 C-MAX, Focus, Escape This article supersedes TSB 13-2-5 to add a production fix date. ISSUE:Some 2013 Escape 1.6L Gasoline Turbocharged Direct Injection (GTDI)/2.0L GTDI, 2013 Focus 2.0L Gasoline Direct Injection (GDI) and C-MAX vehicles equipped with Intelligent Access Remote Start feature and built on or before 4/1/2013 exhibit diagnostic trouble codes (DTCs) P025A/U0109 (Escape), P025A/U0109/P0103 (Focus) and P025A/P0103/P1A0C (C-MAX) stored in the Powertrain Control Module memory. When using the Remote Start feature, customers may experience a Crank No-Start or Stall shortly after vehicle is driven. All DTC s (P025A/U0109 for Escape, P025A/U0109/P0103 for Focus and P025A/P0103/P1A0C for C-MAX) must be present for this TSB to apply. ACTION:Reprogram the body control module (BCM) to the latest calibration using IDS release 83.02 or higher. Calibration files may also be obtained at www.motorcraft.com. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. Note: Topic Title edited by poster.

FYI tsb13-06-22.pdf I apologize for readers having to download this; I naively assumed that it would open in a browser. Perhaps someone can do a better job.

TSB 13-6-23 HYBRID AND ENERGI - COLD WEATHER CHARGING IMPROVEMENTS Publication Date: June 24, 2013 FORD: 2013 C-MAX, Fusion LINCOLN: 2013 MKZ The article supersedes TSB 13-5-1 to update the Title, Issue Statement and Service Procedure. ISSUE:Some 2013 C-Max Hybrid/Energi vehicles built on or before 4/9/2013 and Fusion Hybrid/Energi and MKZ Hybrid vehicles built on or before 6/12/2013 may exhibit a 12-volt battery which is unable to maintain a charge or becomes discharged when the vehicle is operated with maximum electrical loads for short drive cycles and then left unattended for several hours during cold weather temperatures, less than 0 degrees Celcius (32 degrees Fahrenheit). ACTION:Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Does the concern occur only when the ambient temperature is below 0 °C (32 °F)? Yes - proceed to Step 2. No - this article does not apply. Refer to Workshop Manual, Section 414-01 for normal diagnosis. Reprogram the Direct Current/Direct Current (DC/DC) Converter Control Module to the latest calibration using IDS release 84.02 and higher. Calibration files may also be obtained at www.motorcraft.com. WARRANTY STATUS:Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. OPERATION DESCRIPTION TIME 130623A 2013 C-MAX, Fusion Hybrid, Fusion Energi and MKZ Hybrid: Reprogram The Direct Current/Direct Current Converter Module (Do Not Use With Any Other Labor Operation) 0.2 Hr. DEALER CODING BASIC PART NO. CONDITION CODE 14B227 04 NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. Copyright © 2013 Ford Motor Company

TSB 13-5-21 OVERLY SENSITIVE BRAKES OR PERCEIVED DELAYED TRANSMISSION REVERSE ENGAGEMENT FORD:2013 C-MAX, Fusion LINCOLN:2013 MKZ ISSUE: Some 2013 C-MAX Hybrid/Energi vehicles built on or before 10/2/2012, and Fusion Hybrid/Energi and MKZ Hybrid vehicles built on or before 11/01/2012, may exhibit an overly sensitive brake pedal feel often described as grabby brakes, or a perceived 2-3 second delayed transmission engagement in reverse due to the hill start assist feature activating briefly after starting the vehicle. ACTION: Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Reprogram the Anti-Lock Brake System (ABS) module to the latest calibration using Integrated Diagnostic System (IDS) release 84.02 and higher. Calibration files may also be obtained at www.motorcraft.com. At the Program Module screen in the IDS service tool, select Program PCM. By selecting the PCM the update will be applied to the appropriate modules as required by the software update. WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. OPERATION DESCRIPTION TIME 130521A 2013 C-MAX, Fusion And MKZ: Reprogram The Appropriate Modules As Required By The Software Updates Includes Time To Clear Codes After Repair (Do Not Use With Any Other Labor Operations) 0.5 Hr. DEALER CODING BASIC PART NO. CONDITION CODE 2C219 04 NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. Copyright © 2013 Ford Motor Company

TSB 13-6-28 - 1.6L GTDI/2.0L GTDI/2.0L GDI - DTCS P025A/U0109/P0103/P1A0C - BUILT ON OR BEFORE 4/1/2013 FORD:2013 C-MAX, Focus, Escape This article supersedes TSB 13-2-5 to add a production fix date. ISSUE: Some 2013 Escape 1.6L Gasoline Turbocharged Direct Injection (GTDI)/2.0L GTDI, 2013 Focus 2.0L Gasoline Direct Injection (GDI) and C-MAX vehicles equipped with Intelligent Access Remote Start feature and built on or before 4/1/2013 exhibit diagnostic trouble codes (DTCs) P025A/U0109 (Escape), P025A/U0109/P0103 (Focus) and P025A/P0103/P1A0C (C-MAX) stored in the Powertrain Control Module memory. When using the Remote Start feature, customers may experience a Crank No-Start or Stall shortly after vehicle is driven. All DTC s (P025A/U0109 for Escape, P025A/U0109/P0103 for Focus and P025A/P0103/P1A0C for C-MAX) must be present for this TSB to apply. ACTION: Reprogram the body control module (BCM) to the latest calibration using IDS release 83.02 or higher. Calibration files may also be obtained at www.motorcraft.com. WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. OPERATION DESCRIPTION TIME 130628A 2013 Escape 1.6L/2.0L/2013 Focus 2.0L GDI And C-MAX: Check DTCs And Reprogram The BCM Includes Time To Clear Codes (Do Not Use With Any Other Labor Operations) 0.2 Hr. DEALER CODING BASIC PART NO. CONDITION CODE 14A068 04 NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. Copyright © 2013 Ford Motor Company