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TSB 14-0070LIFTGATE AJAR LIGHT IS ON OR THE POWER LIFTGATE DOES NOT CINCH THE LIFTGATE FLUSH TO THE BODY - BUILT ON OR BEFORE 1/31/2014 Publication Date: May 8, 2014 FORD: 2013-2014 C-MAX This article supersedes TSB 12-12-6 to update the Title, Issue Statement, Service Procedure and Parts List. ISSUE: Some 2013-2014 C-MAX Hybrid and C-MAX Energi vehicles built on or before 1/31/2014 may exhibit a concern of a false liftgate ajar warning indicator illuminated in the message center. In addition, some vehicles equipped with a power liftgate may not cinch the liftgate flush to the body. ACTION: Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Open the liftgate and remove the stop bumper covers and stop bumper caps on both sides of the liftgate. (Figure 1) Figure 1 - 14-0070 Loosen the stop bumper screws and pull the stop bumpers fully rearward. (Figure 2) Figure 2 - 14-0070 Manually lower the liftgate until it is flush with the body.Raise the liftgate and tighten both stop bumper screws to 4 Nm (35 lb-in). (Figure 3) Figure 3 - 14-0070 Install the stop bumper covers and stop bumper caps. (Figure 4) Figure 4 - 14-0070 Did the stop bumper adjustment resolve the concern? Yes - repair is complete. No - proceed to Step 7. Is the vehicle equipped with a power liftgate? Yes - proceed to Step 8. No - this article does not apply. Refer to Workshop Manual (WSM), Section 501-03 for normal diagnosis. Replace the power liftgate latch and liftgate power striker motor. Refer to WSM, Sections 501-03 and 501-14. Insert the push pin that is attached to the power liftgate latch cable into the liftgate power striker motor bracket hole.