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So today I updated my SYNC software in my 2014 cmax via USB to version SYNC2 - V3.10. Update got confirmed as successful and it works like before. According to the Ford website I should be able to use 'waze' and 'apple car play' now, but it is not showing and I don't see any options on how to enable it. I followed all the instructions on the Ford website. Also my screen doesn't look like on their videos...I don't have this modern look with the icons on the bottom. Is my car too old?

I just recently purchased my new C-Max about a week ago. I have been reading a lot about this FE update that a lot of you have been posting about. First, a little history about my C-Max... I know that it was probably built in Oct. 2012, and has sat on the lot for a long time for some reason. It had 100 something miles on it when I purchased it. Apparently, it hadn't been touched in a long time since it was covered in dirt and the battery was dead. Now. How do I know if I have received the update or not already? According to etis there is software information available for my car but, when I click on the link it says the info is currently unavailable. I've tried on two different computers/days. So I am not sure if my car has been updated or not. How do I know what version it is etc?

I have two issues with my CMAX SEL. It is equipped with the automatic lift-gate and has nav with an 8 inch touch screen. About 1/3 to 1/2 of the time when I use my foot to activate the lift-gate it unlatches but does not lift. It has been to the dealer several times and they have not been able to replicate the issue. The last time they contacted Ford and they think there is a software issue that may be resolved when the update for sync comes out for the Cmax. The other issue I have is if the car is parked so I do not have to put it in reverse to drive the touch screen will not come on. I have to stop, put it in reverse to have the back-up camera come on and then the screen works. Sometimes I have to stop, turn the car off and restart to get the screen to come on. The dealer also thinks this is a software glitch that will be solved with the update. The dealer was told by Ford the update is expected in the first quarter of 2013, but we are now in the second quarter and still no update. Any word when the update is expected?