This is just an FYI and documentation here for those members here that own Energi models.
With the upcoming 3G shutdown by AT&T in February '22, anyone who has an updated 3G modem (this particular recall was done years ago. If you currently use the MyFord Mobile app or website successfully, you've had this recall completed already) will lose the ability to use the associated services and features.
Ford has recently come out with a Customer Satisfaction Program (#21B09