mtb9153 Posted June 13, 2013 Report Share Posted June 13, 2013 Well I finally was notified by Ford for two updates available for Sync with MFT Customer Satisfaction Program 13A01 and CSP 13B06 promising at no cost to me to install software for improved performance and enhancement through V3.5 which includes: Simplified phone pairing process.Enhanced voice recognition performance.Improved call sound quality.Simplified voice commands for radio & USB-connected audio players.Enhanced voice & screen destination entry for vehicles equipped with NAVUpdated Bluetooth device/sync compatibility.Outside air temperature display on the 8-inch touchscreen (got that, about the only that was installed correctly)New "EV Info" button on home screen that will take me to a power flow screen that shows energy flow information (got that but it activates by pushing the time display which currently shows the date).For which I say too little too late, now lets do it over right this time. I sent off an email letter to the service department manager outlining my conversation with the service tech who does the software upgrades. Explaining that I want this done ASAP but certainly not before the IT guy can drop a CAT5 cable to the service area otherwise it will be another waste of time. I ended by saying please schedule as soon as possible or I will be forced to take my CMax to another dealership for the upgrade to hopefully be done right. Quote Link to comment Share on other sites More sharing options...
DaveofDurham Posted June 14, 2013 Report Share Posted June 14, 2013 We got our letter today too. Is the CAT5 cable so they can get a direct high speed quality connection to Ford's server to do the updates? As opposed to doing the updates in some other way that is not as likely to produce a satisfactory result? Quote Link to comment Share on other sites More sharing options...
Tdefny Posted June 14, 2013 Report Share Posted June 14, 2013 Mine just arrived. Quote Link to comment Share on other sites More sharing options...
mtb9153 Posted June 14, 2013 Author Report Share Posted June 14, 2013 (edited) DaveofDurham, that is exactly right using CAT5 or 6 will allow the best possible link to the internet using high speed connection. My dealer wasn't doing that, they were using a wireless connection to their server and it was crashing at the end every time. But it appears my email letter to the service manager paid off since he just informed me this afternoon that they have hardwired to their download PC and successfully completed their first upgrade to 3.5.1 I was told to bring my Max back in and give them a few hours and they will get me back on the road. :) :happy feet: Edited June 14, 2013 by mtb9153 ScubaDadMiami and Adair 2 Quote Link to comment Share on other sites More sharing options...
Adair Posted June 14, 2013 Report Share Posted June 14, 2013 mtb9153 YAYAYAYAYAYAY!!!!! Quote Link to comment Share on other sites More sharing options...
mtb9153 Posted June 14, 2013 Author Report Share Posted June 14, 2013 mtb9153 YAYAYAYAYAYAY!!!!!Needless to say I'm driving over there in the morning, the heck with making a reservation they will just have to fit it in. If they want to get back in my good graces they will put it first over anyone else scheduled Quote Link to comment Share on other sites More sharing options...
Laurel Posted June 14, 2013 Report Share Posted June 14, 2013 We're rooting for you mtb9153! ScubaDadMiami 1 Quote Link to comment Share on other sites More sharing options...
armoredsaint Posted June 14, 2013 Report Share Posted June 14, 2013 i hate the voice recognition, it's terrible. Quote Link to comment Share on other sites More sharing options...
Jus-A-CMax Posted June 14, 2013 Report Share Posted June 14, 2013 Anyone know what the "simplified voice commands" were? :headscratch: Does this mean I can cuss at Maxine in more shorter meaningful ways and she will understand :hysterical: Quote Link to comment Share on other sites More sharing options...
Adair Posted June 14, 2013 Report Share Posted June 14, 2013 Anyone know what the "simplified voice commands" were? :headscratch: Does this mean I can cuss at Maxine in more shorter meaningful ways and she will understand :hysterical:What???? You cuss at Maxine? :redcard: After all she's done for you? What's up with that?? And don't let Asia hear about that, she'll charge you a quarter :censored: Quote Link to comment Share on other sites More sharing options...
ScubaDadMiami Posted June 14, 2013 Report Share Posted June 14, 2013 I have only had one voice recognition issue, where Maxie asked me if I wanted Temperature of 70 degrees, when I asked for 73. She immediately got it right when I said no to the confirmation, and repeated 73. That is only once in three weeks. Quote Link to comment Share on other sites More sharing options...
Jus-A-CMax Posted June 14, 2013 Report Share Posted June 14, 2013 What???? You cuss at Maxine? :redcard: After all she's done for you? What's up with that?? And don't let Asia hear about that, she'll charge you a quarter :censored:I have no money anyway...ran out of Monopoly money last month, why did u think I am squeezing out the tank as much as possible. .. ;) Plus u can never let a woman have her way all the time..how about that to put a cat among the pigeons :sing_rain: Quote Link to comment Share on other sites More sharing options...
Adair Posted June 14, 2013 Report Share Posted June 14, 2013 I have no money anyway...ran out of Monopoly money last month, why did u think I am squeezing out the tank as much as possible. .. ;) Plus u can never let a woman have her way all the time..how about that to put a cat among the pigeons :sing_rain:Is that Aussie-speak for *fox in the henhouse*? Quote Link to comment Share on other sites More sharing options...
obob Posted June 14, 2013 Report Share Posted June 14, 2013 (edited) So is this update for all C-Max owners or just ones that have had a problem or manufacturing date specific or what ? I have been lax about calling my dealer. My phone doesn't sync except for when it is first added. Thanks in advance. Edited June 14, 2013 by obob Quote Link to comment Share on other sites More sharing options...
Jus-A-CMax Posted June 14, 2013 Report Share Posted June 14, 2013 Is that Aussie-speak for *fox in the henhouse*?Yah, get a beer from the mountain ridge :) Quote Link to comment Share on other sites More sharing options...
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