Bill-N Posted July 3, 2013 Report Share Posted July 3, 2013 SSM 32273 - MyTouch Blank/Black Screen, Application Desktop.exe Error Message, Or System Reboot With Display Message Performing System Maintenance Some MyTouch equipped vehicles may exhibit a blank/black screen, Application Desktop.exe error message, or a system reboot with a screen display of Performing System Maintenance that occurs frequently. Unique characters stored in phonebook entries, or the phone's name, may be creating these condition. To restore system function, the customer’s phone must have all special characters/smiley face emoticons removed. Once all special characters/smiley face emoticons are removed from the phonebook and/or phone name, perform a Master Reset on the Accessory Protocol Interface Module (APIM), then repair the phone to the system. Engineering is currently investigating this condition. Monitor OASIS for updates. Laurel 1 Quote Link to comment Share on other sites More sharing options...
ScubaDadMiami Posted July 3, 2013 Report Share Posted July 3, 2013 My contact manager is quite formally done, without smiley faces and the like. Now, if they start calling things like apostrophes and perhaps Spanish tildes special characters, then that would maybe account for it. Otherwise, I can't believe that it would be my contacts. Quote Link to comment Share on other sites More sharing options...
salsaguy Posted July 3, 2013 Report Share Posted July 3, 2013 doesn't hurt to try and remove the tildes too as it can't be too many of those to see if it works/ fixes it. Quote Link to comment Share on other sites More sharing options...
Adair Posted July 3, 2013 Report Share Posted July 3, 2013 doesn't hurt to try and remove the tildes too as it can't be too many of those to see if it works/ fixes it. tilde = ~ (in case you didn't know what that little thingy was called ;) Quote Link to comment Share on other sites More sharing options...
Laurel Posted July 3, 2013 Report Share Posted July 3, 2013 This SSM annoys me. I have always thought that the black screen and "Performing System Maintenance" was a crash. Why not call a spade a spade? I would rather see "your system crashed--your phonebook has too much crap". Quote Link to comment Share on other sites More sharing options...
zhackwyatt Posted July 3, 2013 Report Share Posted July 3, 2013 This SSM annoys me. I have always thought that the black screen and "Performing System Maintenance" was a crash. Why not call a spade a spade? I would rather see "your system crashed--your phonebook has too much crap".Because the "Performing System Maintenance" could be caused by a number of things. They are only saying if you see this, it may be your phonebook. Quote Link to comment Share on other sites More sharing options...
Bill-N Posted July 3, 2013 Author Report Share Posted July 3, 2013 I would rather see "your system crashed--your phonebook has too much crap". Sounds good to me. :-) Quote Link to comment Share on other sites More sharing options...
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