Adair Posted July 3, 2013 Report Share Posted July 3, 2013 Today was the first hot (80+ degree day) since I got my C-MAX back after the new APIM was installed last week. I went out to run some errands at lunch. SYNC worked fine when I started the car in the parking lot at work. Everything worked fine after I picked up Asia's race packet for the race tomorrow. Next stop was the health food store for about 5 minutes. On the way back out to the car I thought, " I should call Briarwood to tell them how well the car is doing. " Got in and pushed the start button. NO SYNC!!! No phone, radio, CD. No buttons, paddles or dials worked. The screen looked perfectly normal.....except that nothing worked. I confess to sitting there for a few minutes in disbelief. We had all been so sure the new module would work. I unpaired the phone so I could at least make a call, and called the dealership with the bad news. With the holiday and all, I doubt I will hear anything before the first of the week. They are going to call the engineers. ........................big sigh..........................I jinxed myself. Quote Link to comment Share on other sites More sharing options...
frbill Posted July 4, 2013 Report Share Posted July 4, 2013 Argh, I am so sorry to hear your still having those issues! I hope they figure out what is going on and how they are fixing it ASAP. Quote Link to comment Share on other sites More sharing options...
Jus-A-CMax Posted July 4, 2013 Report Share Posted July 4, 2013 Ugh :sad: Quote Link to comment Share on other sites More sharing options...
Laurel Posted July 4, 2013 Report Share Posted July 4, 2013 Oh dear! So sorry. Adair I hate to say this, but maybe you need a buy back too? It is so sad for poor Jelly Bean. Quote Link to comment Share on other sites More sharing options...
RachelnLa Posted July 4, 2013 Report Share Posted July 4, 2013 That's the pits. I know you had problems before with a headset and the car. Have you tried using another phone or that phone minus the headset? Just tossing out ideas. Quote Link to comment Share on other sites More sharing options...
Adair Posted July 4, 2013 Author Report Share Posted July 4, 2013 That's the pits. I know you had problems before with a headset and the car. Have you tried using another phone or that phone minus the headset? Just tossing out ideas.Thanks Rachel, I appreciate any ideas. The thing that worked all winter was to turn the headset off when I got in the car, take and make calls thru SYNC while driving, then turn earbud back on when I get out. I had the sequence down so if I was on a call, either getting in the car or exiting, I could switch from one to the other and not lose the call. And yes, this is a different phone from the one when this heat-related problem started. Also, before the APIM install, I un-SYNCed the phone and drove the car for a week. SYNC froze twice, both times on hot afternoons. It never happens in the mornings or on cool days. This is somehow connected to the heat. November - mid-April, after I figured out the headset switch sequence, it worked just fine. And last week, after the new APIM with temps in the 60s-70s and cloudy. No problem! Yesterday it was 82 and sunny...failure. And no, Jus, I will not move any farther north to avoid the problem! The last time I took it to the dealership while it was like this, someone on the Ford Hotline suggested I drive another C-MAX for a few days to see if the problem happened. I think I'll suggest that when they call me back. Quote Link to comment Share on other sites More sharing options...
ScubaDadMiami Posted July 4, 2013 Report Share Posted July 4, 2013 Say it ain't so! Quote Link to comment Share on other sites More sharing options...
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