Bill-N Posted August 12, 2013 Report Share Posted August 12, 2013 Here's a link to supplement one which adds coverage for C-MAX vehicles: http://allstatetrucks.com/images/Recalls/R12M02%2011%20thru%2013%20Models%20with%20Sync%20and%20MyFord%20Touch%20S1.pdf obob 1 Quote Link to comment Share on other sites More sharing options...
Bill-N Posted December 18, 2015 Author Report Share Posted December 18, 2015 Announced yesterday on OASIS: Announcing Customer Satisfaction Program 12M02 Supplement #3 Customer Satisfaction Program 12M02 Supplement #3: Certain 2011-2014 Model Year Vehicles Equipped with SYNC® and MyFord/MyLincoln Touch™. Warranty Extension Covering Accessory Protocol Interface Module (APIM) Software and Hardware. Please see FMCDealer.com for more details. I don't know what difference it makes, but this is now referred to as a Customer Satisfaction Program vs Field Service Action. Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted December 18, 2015 Report Share Posted December 18, 2015 Link in 1st post not working. See attachment. DownloadPdf.pdf Bill-N and obob 2 Quote Link to comment Share on other sites More sharing options...
Stoneje77 Posted March 1, 2018 Report Share Posted March 1, 2018 Hopefully, they extend this to the 2015 as well. The APIM in my 2015 C-Max just went out, so I am looking at a $1k repair to get the thing fixed. Same part number in the 2014 C-Max is still covered under the CSP warranty. I opened a case with Ford, so hopefully other folks with 2015s that have a problem with their APIM get covered. Quote Link to comment Share on other sites More sharing options...
Diversion Posted March 23, 2018 Report Share Posted March 23, 2018 Hopefully, they extend this to the 2015 as well. The APIM in my 2015 C-Max just went out, so I am looking at a $1k repair to get the thing fixed. Same part number in the 2014 C-Max is still covered under the CSP warranty. I opened a case with Ford, so hopefully other folks with 2015s that have a problem with their APIM get covered. Feel your pain, my '13 APIM just went out too, 3 months after the 12M02 warranty expired. Ford said "Oh well, it's around $1000" too. Good stuff, i'm wondering how hard it is to replace it myself, there are PLENTY of APIMs on Ebay between $99 to $400 that have the same plugs and connections as what mine has.. I'm not sure what is needed to be done to make it work after replacing it. Quote Link to comment Share on other sites More sharing options...
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