Bill-N Posted February 5, 2015 Report Share Posted February 5, 2015 (edited) TSB 14-0013CENTER CONSOLE LATCH BROKEN - LATCH HOUSING CRACKED Publication Date: January 20, 2014 FORD: 2013 C-MAXFORD: 2013-2014 Escape ISSUE:Some 2013-2014 Escape built on or before 11/4/2013 and 2013 C-MAX vehicles built on or before 11/5/2013 may exhibit a broken center console latch or latch housing cracked. ACTION:Follow the Service Procedure Steps to correct the condition. SERVICE PROCEDURE Remove the armrest lid inner liner with a plastic trim tool. Start at the top of the lid and work down each side. (Figures 1-3)Figure 1 - 14-0013 Save the spring loaded latch handle and rod assembly. (Figure 4)Figure 2 - 14-0013 Remove the latch housing from the armrest. (Figure 5)Figure 3 - 14-0013 Install the new latch housing. Torque the 3 fasteners to 1.9 Nm +/- 0.3 Nm (16.8 lb-in +/- 2.7 lb-in).Snap in the new armrest lid inner liner. (Figure 6)Figure 4 - 14-0013 If the spring and rod assembly were loose from the handle assembly, install the spring into the handle slots on both sides and slide the rod through. (Figures 7 and 8)Figure 5 - 14-0013 Install the spring loaded latch handle into the latch housing. (Figures 9 and 10) Edited February 5, 2015 by Bill-N Quote Link to comment Share on other sites More sharing options...
Mpearson88 Posted October 31, 2015 Report Share Posted October 31, 2015 How might I identify the part numbers for these parts? I need to repair the broken latch. Quote Link to comment Share on other sites More sharing options...
fbov Posted November 2, 2015 Report Share Posted November 2, 2015 Barring a purchase of subscription to the Ford service doc (which some kind soul here may look up), I'd go to the dealership and talk to the parts guys. This looks like dealer parts, regardless.Frank Quote Link to comment Share on other sites More sharing options...
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