TSB 15-0089 ENERGI – DISCHARGED 12 VOLT BATTERY

[Bill-N]

My dealer is being told that this TSB applies to my SEL (problem posted elsewhere) so apparently the TSB is not necessarily Energi specific.

 

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TSB 15-0089

ENERGI – DISCHARGED 12 VOLT BATTERY

 

FORD: 2013-2014 C-MAX

This article supersedes TSB 14-0155 to update the vehicle model lines and Service Procedure.

ISSUE:

Some 2013-2014 C-MAX Energi vehicles may exhibit a concern with a discharged 12 volt battery.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Disconnect the 12 volt battery. Refer to Workshop Manual (WSM), Section 414-01.

2. Connect the Rotunda Midtronics GR1-190 or GRX-3590 Diagnostic Battery Charger to the vehicle’s battery terminal posts only. Battery cables must be removed and no other connections, such as body ground, can be in the circuit during testing.
   1. Select diagnostic fast charge.
   2. On GR1-190 only - select above 400 km (250 miles) or below 400 km (250 miles) based on vehicle mileage.
   3. Select battery type Lead Acid.
   4. Enter cold cranking amp (CCA) rating of 390 CCA.

3. Did the battery pass the load test?
   1. Yes - allow battery to fully charge. After charging is complete, reconnect the 12 volt battery. Refer to WSM, Section 414-01. Proceed to Step 4.
   2. No - record the failure code. Replace the battery. Refer to WSM, Section 414-01. Make sure the 12 volt battery is fully charged. Using Integrated Diagnostic System (IDS) service tool, perform the battery monitoring system (BMS). Reset after the new battery is connected. Proceed to Step 4.

4. Reprogram the powertrain control module (PCM), DC/DC converter (DCDC), instrument panel cluster (IPC), gateway module (GWM) and if equipped with the 4.2-inch display, the front control / display interface module (FCDIM) using IDS release 91.05 or higher. Make sure you are connected to the internet when entering module programming to guarantee you will receive the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
   1. Inspect vehicle communication module (VCM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
   2. Connect the VCM to the vehicle’s primary data link connector. Do not connect the VCM to the GWM data link connector (DLC).
   3. Turn off all accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC system) and close doors.
   4. Disconnect or depower any aftermarket accessories.
   5. Disable IDS scan tool sleep mode, screen saver and hibernation modes.
   6. Create all IDS sessions key on engine off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.
   7. Connect a battery charger to the 12 volt battery.

5. Was the vehicle built on or before 9/12/2013?
   1. Yes - replace the telematics control unit (TCU) module. Refer to WSM, Section 415-00. Proceed to Step 6.
   2. No - proceed to Step 6.

6. Was the vehicle built on or before 6/3/2013?
   1. Yes - proceed to Step 7.
   2. No - proceed to Step 8.

7. Inspect the wiring for damage or chafing in the rear liftgate area, driver door connector wire harness C339, and front passenger door connector wire harness C340 (Figures 1, 2, 3 and 4). Is damage or chafing present?
   
   Figure 1 - 15-0089
   
   
   
   Figure 2 - 15-0089
   
   
   
   Figure 3 - 15-0089
   
   
   
   Figure 4 - 15-0089
   1. Yes - repair the circuits as needed. Refer to Wiring Diagram (WD), Section 5-1. After repair, wrap the affected area with 3M™ Temflex™ Cotton Friction Tape or equivalent to prevent future concerns. Proceed to Step 8.
   2. No - wrap affected area with 3M™ Temflex™ Cotton Friction Tape or equivalent to prevent future concerns. Proceed to Step 8.

8. Print the information sheet and provide to the customer. Communicate to the customer that Ford recommends disconnecting any devices attached to the auxiliary power port, USB port and OBDII port when the vehicle is turned off (such as cell phone chargers, USB devices, insurance company snapshot devices). (Figure 5)

 

Obtain Locally

Part Number Part Description

1755             3M™ Temflex™ Cotton Friction Tape

 

PART NUMBER       PART NAME

DM5Z-19K350-B      TCU Module

BXT-67R                  12-V Battery

 

OTHER APPLICABLE ARTICLES

13B12

Edited June 3, 2015 by Bill-N