Automate Posted July 27, 2015 Report Share Posted July 27, 2015 (edited) Ford has told owners that Cmaxs built between Aug 8, 2012 and Jun 17, 2014 and Fusions Hybrids built around that time with eCVT transmissions have failed due to a manufacturing problem that was fixed on later models. http://fordcmaxhybri...air/#entry60970 If you had a CMAX eCVT failure that required replacement, please post your car's build date.and mileage at failure Since the Fusion has the same transmission I have started the same topic herehttp://fordfusionhybridforum.com/topic/10342-build-date-for-ecvt-that-have-failed/Post there if you have a Fusion Model Year Build Date 1st Problem Replaced Notes MemberFusion Hybrid 2014 12K scn101Fusion Hybrid 2014 14K Chris CampbellFusion Hybrid 2013 55.7K ROB281Fusion Hybrid 2013 60.5K mje715Fusion Hybrid 2013 71K gadgetguyFusion Hybrid 2013 34K gkinlaFusion Hybrid 2013 22K MTGilbyFusion Hybrid 2013 11/2012 40K cincidaddiFusion Hybrid 2013 50K GrayStriderFusion Hybrid 2013 ??K loud whine halfeliteC-Max Hybrid 2013 9/2012 97K 98K 82% Hwy, noises ptjonesC-Max Hybrid 2013 10/8/2012 63.5K bearing noises, mostly highway HannahWCUC-Max Hybrid 2013 10/18/12 39.6K bearing noises, not replaced yet HotPotatoC-Max Energi 2013 11/06/2012 54K found on CARFAXC-Max Energi 2013 11/07/2012 70.5K bearing noises,mostly highway mitralsC-Max Energi 2013 3/2013 44K mostly highway SparkyC-Max Hybrid 2013 43K 50K PalmettoMaxC-Max Hybrid 2013 82K 85% interstate bigalphaC-Max Hybrid 2013 8/20/2012 32K grinding noises Bill-NC-Max Energi 2013 3/2013 95.1K slbenzC-Max Energi 2013 5/24/2013 27K GSMacLeanC-Max Energi 2013 159K MiddleofnowhereC-Max Energi 2013 23.2K ??K ITFlyer Edited July 1, 2016 by Automate Jus-A-CMax, djc, C-MaxSea and 1 other 4 Quote Link to comment Share on other sites More sharing options...
Adrian_L Posted July 27, 2015 Report Share Posted July 27, 2015 Wouldn't it be easier to just contact Ford and ask them? Quote Link to comment Share on other sites More sharing options...
ptjones Posted July 27, 2015 Report Share Posted July 27, 2015 Mine was built 9/2012. ;) Paul Quote Link to comment Share on other sites More sharing options...
Automate Posted July 27, 2015 Author Report Share Posted July 27, 2015 (edited) @Adrian_L If they would tell, that would be great but since they are not being recalled, I doubt they would. Edited July 27, 2015 by Automate Quote Link to comment Share on other sites More sharing options...
ptjones Posted July 27, 2015 Report Share Posted July 27, 2015 Wouldn't it be easier to just contact Ford and ask them?I don't think that is going to happen, they didn't tell the Dealer why the trans failed when asked. ;) Paul Quote Link to comment Share on other sites More sharing options...
HotPotato Posted August 1, 2015 Report Share Posted August 1, 2015 My door plate says 10/12 and my window sticker says 10/18/12. Do I have a failing trans? I don't know. I have two distinct dying-bearing noises that are quiet enough that service people won't yet take action to diagnose and fix, but loud enough that sales people hear a mechanical issue and won't take the car in trade. "Waiting for something to break" is not a great feeling. obob 1 Quote Link to comment Share on other sites More sharing options...
plus 3 golfer Posted August 1, 2015 Report Share Posted August 1, 2015 My door plate says 10/12 and my window sticker says 10/18/12. Do I have a failing trans? I don't know. I have two distinct dying-bearing noises that are quiet enough that service people won't yet take action to diagnose and fix, but loud enough that sales people hear a mechanical issue and won't take the car in trade. "Waiting for something to break" is not a great feeling. ... And your odometer says?:) At what mileage did you first hear the noise? My build date is 11/19/12 "Waiting for something to break" - yep, I know the feeling. At 22 k miles on my 2009 VW TDI, we knew VW had a problem with the HPFP (about $8k at that time to repair), Mine failed at 44k (covered under power train warranty). VW has recently extended the warranty to 120 k miles on the pump (and collateral damage) provided fuel sample shows no gasoline. If Ford has an inherent problem with the early eCVT, we can hope that Ford steps up and extends the warranty on the eCVT well past 100 k miles - say 150k miles and 10 years. Quote Link to comment Share on other sites More sharing options...
ptjones Posted August 1, 2015 Report Share Posted August 1, 2015 My door plate says 10/12 and my window sticker says 10/18/12. Do I have a failing trans? I don't know. I have two distinct dying-bearing noises that are quiet enough that service people won't yet take action to diagnose and fix, but loud enough that sales people hear a mechanical issue and won't take the car in trade. "Waiting for something to break" is not a great feeling. As important as total mileage is type of driving, mostly City I won't worry about it, if HWY make sure you are covered by Warranty. ;) Paul obob 1 Quote Link to comment Share on other sites More sharing options...
Sparky Posted August 5, 2015 Report Share Posted August 5, 2015 My C-Max, built March 2013, was diagnosed with a failing transmission June 1st, 2015.The trans was replaced under warranty with 44,000 miles. Mostly highway driving. ptjones and obob 2 Quote Link to comment Share on other sites More sharing options...
SnowStorm Posted August 6, 2015 Report Share Posted August 6, 2015 Sparky, what were the symptoms? Any abnormal sounds? Could you tell it was failing yourself or was some test done by the dealer? My build date is mid April 2014 and I'm at 72k miles with a lot of (slower) highway driving so I'm concerned. Quote Link to comment Share on other sites More sharing options...
PalmettoMax Posted August 7, 2015 Report Share Posted August 7, 2015 This is the same noise I heard at 43k miles. Now it is in the shop for a transmission replacement at 50k.There is a TSB on this TSB-14-0024 NHTSA #10055028. I was told by the dealer that the recommended solution was replacement of the transmission. Quote Link to comment Share on other sites More sharing options...
Automate Posted August 8, 2015 Author Report Share Posted August 8, 2015 Thanks to everyone for their posts. I have updated the 1st post with the information in this topic along with some eCVT failures I found in other topics. If you have more info to fill in the table please post it. Quote Link to comment Share on other sites More sharing options...
ptjones Posted August 8, 2015 Report Share Posted August 8, 2015 Mine was 82% HWY :) Paul Quote Link to comment Share on other sites More sharing options...
HotPotato Posted August 11, 2015 Report Share Posted August 11, 2015 ... And your odometer says? :) At what mileage did you first hear the noise? My build date is 11/19/12 "Waiting for something to break" - yep, I know the feeling. At 22 k miles on my 2009 VW TDI, we knew VW had a problem with the HPFP (about $8k at that time to repair), Mine failed at 44k (covered under power train warranty). VW has recently extended the warranty to 120 k miles on the pump (and collateral damage) provided fuel sample shows no gasoline. If Ford has an inherent problem with the early eCVT, we can hope that Ford steps up and extends the warranty on the eCVT well past 100 k miles - say 150k miles and 10 years. Sorry--about 39,600 miles. But if people are going twice that long before a failure--around the time a totally healthy GM automatic would fail, in my experience--then I guess I should settle down. Quote Link to comment Share on other sites More sharing options...
PalmettoMax Posted August 13, 2015 Report Share Posted August 13, 2015 Today I decided to stop by my Ford dealer to see how things are going. The car has been in the shop since last Thursday. The transmission has been delivered and THE guy who does C-Max transmissions will start on it tomorrow. I felt much better when the SM told me THE guy has done one other C-Max transmission. Experience is a plus ;) FYI the SM showed me the cost of the parts (AKA the transmission) and the total was nearly $8k. Supposedly that is not the retail price, but the price Ford will pay for the parts. Labor is supposed to be rated at 10.5 hours for the job. That's in a perfect world where every nut, bolt, and gasket is on hand. I am sooo glad this is covered under warranty. ptjones 1 Quote Link to comment Share on other sites More sharing options...
SPL Tech Posted August 29, 2015 Report Share Posted August 29, 2015 Today I decided to stop by my Ford dealer to see how things are going. The car has been in the shop since last Thursday. The transmission has been delivered and THE guy who does C-Max transmissions will start on it tomorrow. I felt much better when the SM told me THE guy has done one other C-Max transmission. Experience is a plus ;) FYI the SM showed me the cost of the parts (AKA the transmission) and the total was nearly $8k. Supposedly that is not the retail price, but the price Ford will pay for the parts. Labor is supposed to be rated at 10.5 hours for the job. That's in a perfect world where every nut, bolt, and gasket is on hand. I am sooo glad this is covered under warranty.So what did THE guy say the problem was? Quote Link to comment Share on other sites More sharing options...
Automate Posted September 6, 2015 Author Report Share Posted September 6, 2015 I have updated the first post with some C-Max Energi that have failed. Quote Link to comment Share on other sites More sharing options...
mitrals Posted September 8, 2015 Report Share Posted September 8, 2015 My build date was 11-7-2012. Bearing noise detected. Mostly highway miles. Got trans replaced at 70.5K miles under warranty. ptjones 1 Quote Link to comment Share on other sites More sharing options...
HannahWCU Posted September 10, 2015 Report Share Posted September 10, 2015 Add Mine to the list. Build date 10-8-2012. Bearing noise, mostly highway miles. 63.5K miles, being replaced now under warranty NOTE: Was first diagnosed as a bad Half-shaft (at a cost of $600), I guess that didn't eliminate the noise, so now the transmission is being replaced. Supposedly, the dealer is trying to get Ford to help on the Half-shaft as they said it needed to replaced anyway. I don't understand how a Half-shaft can go bad in under 65,000 miles. Quote Link to comment Share on other sites More sharing options...
ptjones Posted September 10, 2015 Report Share Posted September 10, 2015 Add Mine to the list. Build date 10-8-2012. Bearing noise, mostly highway miles. 63.5K miles, being replaced now under warranty NOTE: Was first diagnosed as a bad Half-shaft (at a cost of $600), I guess that didn't eliminate the noise, so now the transmission is being replaced. Supposedly, the dealer is trying to get Ford to help on the Half-shaft as they said it needed to replaced anyway. I don't understand how a Half-shaft can go bad in under 65,000 miles.That's weird, you didn't have a extended warranty? :) Paul Quote Link to comment Share on other sites More sharing options...
HannahWCU Posted September 11, 2015 Report Share Posted September 11, 2015 That's weird, you didn't have a extended warranty? :) Paul With the miles I tend to put on a vehicle the extended warranties are expensive. Adding years to a warranty is cheap, but miles ... The CMax is 32 months old and has ~63,000 miles on it, that is almost 2,000 miles per month. So in 5 years I'll have ~120,000 miles on it. 5 year 120,000 miles extended warranties are not cheap. Quote Link to comment Share on other sites More sharing options...
ptjones Posted September 12, 2015 Report Share Posted September 12, 2015 With the miles I tend to put on a vehicle the extended warranties are expensive. Adding years to a warranty is cheap, but miles ... The CMax is 32 months old and has ~63,000 miles on it, that is almost 2,000 miles per month. So in 5 years I'll have ~120,000 miles on it. 5 year 120,000 miles extended warranties are not cheap.That is true, I have mine extended to 132K, but replacing a Trans is over $6K. I have 106.5K now. ;) Paul HannahWCU 1 Quote Link to comment Share on other sites More sharing options...
slbenz Posted January 21, 2016 Report Share Posted January 21, 2016 Just picked up my 2013 CMax Energi from the dealer. The loud buzzing sound that I heard was the transmission failing. My car was built 3/13 with 95.1K miles on it when the transmission failed. Now I have a new transmission in the car and it drives like new! Transmission replacement covered under factory warranty. Thank goodness or this would have cost me $7200 to replace according to the dealer. :eek: ptjones 1 Quote Link to comment Share on other sites More sharing options...
ptjones Posted January 21, 2016 Report Share Posted January 21, 2016 Just to remind members again extend your warranty for as long as you're going to have the car, they are expensive to fix. :) Paul Quote Link to comment Share on other sites More sharing options...
GSMacLean Posted January 25, 2016 Report Share Posted January 25, 2016 My Energi had a build date of 5/24/2013. Transmission was replaced at 27,151 miles, mostly non-highway. Bearing noise was detected. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.