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Strange problem with synch and iPhone...Need help


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Using an iPhone with synch and have successfully for years. All of a sudden, hands free won't work. The phone is paired properly (and I repaired it also). I can use voice to ask for a number, and it dials the number, but no sound from the phone comes into the system. Voice says it is dialing the number, but I there is no sound coming through. Also, there is now a menu which pops up on the right small screen giving a choice to connect to hands free. Using the toggles can select that option, but once highlighted, nothing else happens. I also used voice command to connect hands free. I get a confirmation by voice but nothing happens.

 

I just did a master reset of synch and after booting up again, the same problem occurs. Hoping someone has an idea for me.

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