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no EV at highway speed after simple servicing
FordServiceCA replied to GarthNY's topic in Fuel Mileage
Hey there Ray, thanks for reaching out! I'm happy to help however I can. What's the current odometer reading on your wife's C-MAX? Also, please let me know if you've had the service department take a look and if so, what they have (or haven't) discovered. Brittany Ford Service CA -
Hi JasDmw, Have you taken it to the dealer to see if they could pin point the noise? Mathieu
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Rattles in Front Suspension
FordServiceCA replied to darrelld's topic in Brakes, Chassis, Park Assist & Suspension
Hi Adrian_L, If you decide to get that "squeek" looked at by the dealer, let me know; I'll be happy to lend a hand! Thanks, Mathieu -
Strange, long wooooo sound at steady speeds, ICE on
FordServiceCA replied to Alex Sams's topic in 2013 Ford C-MAX Hybrid
I responded to your other post, SillyBear. Check it out here. Mariel -
2013 SEL - Loud noise while accelerating
FordServiceCA replied to SillyBear's topic in General Discussion
Hey SillyBear, Have you considered seeking a second opinion at another dealer? Locate dealerships in your area here. Also, let me know the current odometer reading and I'll see how to best assist on my end. That would be me! Thanks, Meagan! :thumbsup: Mariel -
C-MaxSea reacted to a post in a topic: worst customer service ever in ford **RESOLVED**
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worst customer service ever in ford **RESOLVED**
FordServiceCA replied to 666's topic in Lounge: Off-Topic
Hi 666, Thank you for reaching out to me. Allow me firstly to congratulate you on your C-Max purchase. Secondly, I understand your frustration and will be happy to look into the inquiry. In order to get this ongoing issue resolved, PM me your VIN, full name, and telephone number; I will follow through and ensure that we get things turned around for you. ;) Kwasi