pjurek99 Posted April 22, 2014 Report Share Posted April 22, 2014 On my way back home from the dealership last Wednesday (that was the 13th visit in the service; the APIM was replaced) I found out, that: - the only available route is the shortest one- I cannot change any settings (route, navigation, traffic) - they remain stuck in some random setup- the screen brightness adjustment setting is gone/working_weird Did any of you have such experience? Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted April 23, 2014 Report Share Posted April 23, 2014 Hi pjurek99,As you already know, this is not normal behavior. I'd like you to try a master reset if you haven't done so already. Here's the link to the instructions:http://support.ford.com/sync-technology/perform-master-reset-sync-myford-touchIf that doesn't work, please send me a private message with your VIN so I can take a closer look.Rebecca Quote Link to comment Share on other sites More sharing options...
pjurek99 Posted April 23, 2014 Author Report Share Posted April 23, 2014 Hi Rebecca. I did it already it did not work and that was the reason I asked the question on the Forum... I'm sending a PM. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted April 24, 2014 Report Share Posted April 24, 2014 Thanks! I'll take a look at it now. :)Rebecca Quote Link to comment Share on other sites More sharing options...
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