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Foot activated liftgate - two kicks to open?


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52 replies to this topic

#1 OFFLINE   From Speed6ing 2 C-Maxing

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Posted 13 December 2012 - 12:35 PM

Hi all. Let me know if this is "normal."

- Car is locked.
- Approach car from the rear and "kick." Liftgate unlatches but does not open.
- Kick again. Liftgate opens.

Whereas
- Car unlocked.
- Approach car from the rear and "kick". Liftgate unlatches and opens all the way.

It would seem to me that the foot activate liftgate should be programmed to open with a single "kick" even when the car is locked. Anyone care to comment? I did not see anything in the manual saying that a second kick would be necessary if the does are locked.







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#2 OFFLINE   cgul

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Posted 13 December 2012 - 01:29 PM

I went out and tried mine. Locked the doors and it opened with one kick. Kicked again and it closed.



#3 OFFLINE   From Speed6ing 2 C-Maxing

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Posted 13 December 2012 - 01:55 PM

How "loud" is the liftgate when it unlatches and again when it closes? Mine seems loud. I haven't had a chance to listen to another one, may need to make a trip to dealer and see.

#4 OFFLINE   cgul

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Posted 13 December 2012 - 02:12 PM

Not very loud at all, just a click. There have been a couple of times mine needed a second kick to open the first week I had the car but now it works ok. Yours might need an adjustment of some kind.



#5 OFFLINE   FoutsNC

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Posted 13 December 2012 - 04:01 PM

I have the same issue with the 2 kick thing.  It will activate with 1 kick every now and then (locked or unlocked), but it usually takes 2.  The first kick will make it unlock and release from the latch, the next will lift it.  I wouldn't say it's loud, yet it is louder than the same setup in the 2013 Escape we have.  I will also mention that the Escape works on the first kick, every time.

 

I have it on a short list of little things I need the dealership to address when I take it in.  Hopefully they will have a quick and easy fix for it. 


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#6 OFFLINE   From Speed6ing 2 C-Maxing

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Posted 13 December 2012 - 05:07 PM

I went to check again at lunch.

Seems like the first try will necessitate a second kick... Whereas if the the liftgate was just activated (locked or unlocked), one try will do.

A first try = not recently activated (within last 5 min)
When I'm done with work today, will unlock doors then try the kick. The power liftgate buttons however work every time?


#7 OFFLINE   RachelnLa

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Posted 13 December 2012 - 05:20 PM

Make sure after you are swinging foot you are stepping back away from the car.

#8 OFFLINE   kechair

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Posted 13 December 2012 - 05:49 PM

I started a thread on this forum with the same problem weeks ago. Someone suggested two kicks and I've been living with that compromise ever since. I actually took my cmax back to the dealership - they spent all day looking at it and could not figure out the problem, so they ordered another latch mechanism for me. It's been over a month now and I'm still waiting for a call back from the dealership. My wife thinks it's not worth the hassle to bring it back, for them to take out the existing latch and to replace. I am tending to agree with her so if the dealership does not call back I give them a bad grade for service follow up but I may not pursue further. This is apparently a common problem.

#9 OFFLINE   Laurel

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Posted 13 December 2012 - 05:55 PM

Only one kick needed locked and unlocked for our SEL.  The sound is a click and quiet hum as it goes up and down.  I stand right in the middle of the bumper about 18" back and give a kick.



#10 OFFLINE   FoutsNC

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Posted 13 December 2012 - 05:56 PM

Make sure after you are swinging foot you are stepping back away from the car.

 

It's not about the proximity to the sensor.  There's another issue going on.  I have tried it several different ways, some without being close to the sensor at all.  I also have the same system on the Escape and it doesn't matter whether you are close to the sensor or not.  It could be as simple as an adjustment, yet it seems like Ford doesn't know what's causing it just yet.  Hopefully they will know before I take mine in.  I don't want to wait a month for it either.


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#11 OFFLINE   CassidyB

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Posted 13 December 2012 - 09:32 PM

Mine is random...sometimes one kick, other times 4 or 5 kicks.. People stare at you when you appear to be kicking your car.

#12 OFFLINE   kechair

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Posted 14 December 2012 - 12:43 AM

:)

 

It's even funnier when your kids try their turns at kicking, then the adults.  Apparently the sensor is even worse at sensing little feet.



#13 OFFLINE   From Speed6ing 2 C-Maxing

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Posted 14 December 2012 - 12:56 AM

Well, I guess the thing is not "not activating" the hatch.  I am sure the hatch is activated as something happens, be it the hatch opening completely, or the hatch only popping up from latched to unlatched.  I've adjusted the maximum lift to height down slightly, will continue to monitor and report.



#14 OFFLINE   Ravizza

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Posted 14 December 2012 - 01:01 AM

I had the two kick problem until I realized that I had both key fobs in my pocket. With one fob it worked with one kick

#15 OFFLINE   Arthur

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Posted 14 December 2012 - 11:51 AM

When my car is locked, the tailgate only unlatches and does not lift
when the car is unlocked the tailgate opens all the way, with one kick.

#16 OFFLINE   Bob999

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Posted 14 December 2012 - 12:59 PM

I had the problem.  It seemed that the latch operated but that the tailgate was hanging up on something and the motor didn't have the power to lift it.

 

I treated/lubricated the weather seals around the tailgate with silicone grease.  I also applied a thin coat of silicone grease to the rub areas on the latch mechanism and on the blocks that help position the tailgate located on each side.

 

Haven't had a problem since.



#17 OFFLINE   Jus-A-CMax

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Posted 14 December 2012 - 09:07 PM

When my car is locked, the tailgate only unlatches and does not lift
when the car is unlocked the tailgate opens all the way, with one kick.

 

I had this as well, I needed a second kick to open it once it unlocks.

 

Now, I've also has one example where the car is locked and then I kicked it once (using the back-to-engine direction and it unlocked AND opened. The only thing I can think where 2 kicks was needed was when I actually walked away for about 5 mins and then returned. The second example was a 30 second one. May be it has something to do with the car "settling" in locked mode or something. 

 

I recall once at the market that it did not open when I came back from the market with both my hands full. 

 

Weird.



#18 OFFLINE   Jus-A-CMax

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Posted 15 December 2012 - 08:32 PM

So this is interesting. I went to Costco & Best Buy this afternoon. Parked the car.

 

1. Got out of the car, didn't lock it at all and just walked to Best Buy. Checked out a few things and came back to the car. One kick and the talilgate opened. Sweet.

 

2. Locked the car with the remote this time, pressing it twice to hear a beep. Walked to Costco. This time I brought back stuff with both hands full, cool, time to test the tail gate. One kick - unlock only. 2nd kick needed to open it.

 

Now, the only thing I did different is that the first case, I didn't bother to lock the car, using the proximity mechanism to lock it, but the second cae I did manully press the lock button. May be this is why we get 1 or 2 kicks.

 

Can anyone else replicate this or is my Max just weird?

 

PS I presume by walking away, the Max automatically locks. Hmmh...I never tested this.


Edited by Jus-A-CMax, 15 December 2012 - 08:35 PM.


#19 OFFLINE   From Speed6ing 2 C-Maxing

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Posted 15 December 2012 - 08:51 PM

My understanding is that the Cmax does NOT automatically lock when you walk away (I was hoping that it would as that was the case w/ my Mazda).

 

So, if my above statement is indeed correct, then for you today,

1) When the doors were not locked, one kick to open.

2) When doors were locked, two kicks to fully open.

 

In my experience, it has nothing to do with the doors being locked or unlocked in that

1) With the doors locked, I can do 1 kick, liftgate unlatches, 2nd kick liftgate opens, 3rd kick liftgate closes.

2) Right afterwards, I would unlock the doors, then lock them again.

3) 1 kick to unlatch AND unlock -> seems like it is because it was recently opened?


Edited by From Speed6ing 2 C-Maxing, 15 December 2012 - 08:56 PM.


#20 OFFLINE   roninsd

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Posted 15 December 2012 - 10:40 PM

 

PS I presume by walking away, the Max automatically locks. Hmmh...I never tested this.

Unfortunately, it doesn't.  To lock the car, you can either:

1.  Press the lock button on the fob, or

2.  Press the rubber "button" on the outside handle of either driver or passenger door.








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