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Ford just dropped this massive recall, including all domestic C-Max Energi/Hybrids (2013-2018). You can look up your VIN on Ford's web site or nhtsa.gov and confirm this recall is listed (it was for me as of this morning). Parts are not available yet. When they are Ford will proactively contact customers to schedule the repair. Parts are expected in the 4th quarter of this year. Here's the text: Jun 10,2022 Manufacturer Recall Number22S43 NHTSA Recall Number#awaiting Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE, IT MAY BE POSSIBLE THE TRANSMISSION SHIFTER CABLE BUSHING IS DAMAGED OR MISSING. Safety Risk A DAMAGED OR MISSING BUSHING COULD PREVENT THE SHIFTER FROM MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND CAUSE THE VEHICLE TO MOVE IN AN UNEXPECTED DIRECTION. THE TRANSMISSION MAY NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK. EXITING A VEHICLE WITHOUT THE TRANSMISSION IN THE PARK POSITION AND WITHOUT APPLICATION OF THE PARKING BRAKE MAY ALLOW THE VEHICLE TO ROLL, INCREASING THE RISK OF INJURY OR CRASH. Remedy FORD MOTOR COMPANY IS WORKING CLOSELY WITH ITS SUPPLIERS TO PRODUCE PARTS FOR THIS REPAIR. WHEN PARTS BECOME AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE PARTS AND LABOR. PARTS ARE ANTICIPATED TO BE AVAILABLE 4TH QTR 2022. and here's the first page of a dealer letter about it (shamelessly copied from a post at fordedgeforum.com):