Leaderboard

To expand on cr08's questions about the 12v battery status, I'd point out a few things. When a dealer [not just Ford but all major brands], is authorized to sell a model, they are required by guidelines to have on hand a certain amount of regular parts for upkeep of that model [filters, brake pads, batteries etc.] & the manuals & tools required. In some cases this means a large investment on the side of the dealer. If you notice often the dealer will portray signs that are certified repair centers for different models of the same car [especially high performance models], which basically just means they have made the investment, [not that they repair these models on a regular basis]. Some of these parts [as in the case of the C-Max battery] can sit of a shelf for years until needed because of the low #s of cars sold that need the part. Unlike filters, pads, & etc, batteries decay as they sit & wait. I went thru a like runaround with the local dealer here [car was in shop for 3 months during a 6 month period] until they finally admitted the "new" battery they sold & installed was bad. Some dealers just don't want to admit errors & faulty parts for some reason. If you can, check the date of manufacture of the 12v battery [not the date of sale or installation], & have the battery load-tested by an outside party. Thanks for the read