I had the same problem. Energi built spring of 13. Was driving and had a glitch. Radio was playing but all touch screen and mechanical controls to radio were inop. couldnot use voice command, on-off button, volume updown on steering wheel, knob on dash. Got tomy destination, turned car off. Plugged into 120 charger. Radio would not shut off. Next day car was dead. 12 volt jump and everything back to normal. All controls work. Wondering what the glitch was that caused the MFT and all mechanical switches to stop operating.