joefromsf

OK, I've got a 2016 CMax Energi and am just learning about this modem issue. I never received a notice about CSP 21B09 and it doesn't come up when I search my VIN on the Ford site. Thanks to folks on this site who posted a copy of that CSP I see that my vehicle should be covered. But there are two Notes in the CSP relating to whether Ford pays some costs and those notes Notes qualify by who is in or out of the "complimetary trial period". What's that mean? Thanks.