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jeff_h

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  1. I remember the forum thread on the appearance difference between the 2015 and 2016 - see compare pics below, so I assume a 2016 model is on the way?
  2. Sounds like you spend a lot of time in the car (same here), so yeah it may seem like a long wait now but you'll have one with exactly the color and options that you wanted.
  3. Sadly, here is a clip from my Garmin 20 (I bought mine for $249) that was taken on New Year's Day. The Garmin is one of the 5 listed on the OP's article noted above, and does have a feature that senses shocks and immediately saves off the file at that point, and the camera also has a button on it to enable user to remove from mount and take still pics immediately. As noted in the clip below, this model has GPS capability (many do these days, some don't) so it shows the coordinates and the road speed.
  4. Congrats! Another thing to keep in mind is that the car only has 200 miles in that screenshot and getting 45.7 MPG is very good. After a few thousand more miles your MPG will get even better, however it will be lessened a bit by the colder winter weather. So wait until Spring when the weather warms up and with miles on the odometer and then the numbers should really look good.
  5. While on the Ford owner site looking at my VIN, below are the details that were shown for 14S21. I've already had the 14E02 PCM reprogram done, and when they did that they added 14S21 to the Repair Order with status of 'Parts Not Yet Available' as expected. FORD RECALL NUMBER: 14S21 NHTSA RECALL NUMBER: 14V597 RECALL DATE: SEP 25, 2014 RECALL TITLE: RESTRAINTS CONTROL MODULE REPLACEMENT RECALL DESCRIPTION: RESTRAINTS CONTROL MODULE REPLACEMENT RISK TO SAFETY: DEPENDING ON THE LOCATION OF THE SHORT CIRCUIT, THE DEPLOYABLE RESTRAINT SYSTEMS AND OTHER SYSTEMS THAT USE INERTIAL DATA FROM THE RCM MAY NOT FUNCTION AS INTENDED, INCREASING THE RISK OF INJURY. FORD IS NOT AWARE OF ANY ACCIDENT OR INJURY RELATED TO THIS CONDITION. REMEDY PROGRAM: DEALERS WILL BE INSTRUCTED TO REPLACE THE RCM. THERE WILL BE NO CHARGE TO OWNERS FOR THIS SERVICE. AN INITIAL NOTIFICATION LETTER WILL BE MAILED TO ALL OWNERS THE WEEK OF NOVEMBER 10, 2014. DUE TO LIMITED PARTS AVAILABILITY, WE WILL INSTRUCT OWNERS TO CONTACT THEIR DEALER FOR SERVICE IF THEY HAVE AN ILLUMINATED AIRBAG WARNING INDICATOR. OWNERS WHO HAVE NOT ALREADY HAD THIS SERVICE PERFORMED WILL BE MAILED A FOLLOW-UP LETTER WHEN PARTS ARE AVAILABLE, ADVISING THEM TO SCHEDULE A SERVICE APPOINTMENT. IN ACCORDANCE WITH PART 573.13(D)(1), FORDS GENERAL REIMBURSEMENT PLAN FOR THE COST OF REMEDIES PAID FOR BY VEHICLE OWNERS PRIOR TO NOTIFICATION OF A SAFETY RECALL WAS PROVIDED TO THE AGENCY ON FEBRUARY 20, 2013. THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY FOR THE COST OF REMEDIES PAID FOR BY VEHICLE OWNERS PER FORD'S GENERAL REIMBURSEMENT PLAN IS NOVEMBER 30, 2014. FORD WILL UPLOAD A COPY OF THE NOTIFICATION LETTERS TO DEALERS ON NHTSA'S SAFERCAR.GOV WEBSITE WHEN AVAILABLE. STATUS: 12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. MANUFACTURER NOTES: TO CHECK FOR NON-SAFETY-RELATED PROGRAMS APPLICABLE TO YOUR VEHICLE, SEE HTTP://WWW.FORD.COM/ OR CALL YOUR FORD DEALER.
  6. ...and received the check via FEDEX today.
  7. Have you run a VHR while the light is on? It won't fix the issue but may provide a little more info.
  8. Got a voicemail today from the same Customer Service Rep that I talked with a couple weeks ago - she said that 14B03 group noted above completed their research on my VIN and approved the request, so they will be sending out a check soon but could be 4-6 weeks. Would have been nice to get the check a couple months ago, but looks like progress is being made.
  9. I contacted her (FordService) via PM on the Fusion Hybrid site, gave her my info and the rundown and she replied that the Fleet 800 number was the one to use, but instead of hitting '5' (I did that last week and left a detailed voicemail as asked and never heard back) to hit '3' then '1', then I hit '2', and got to a live person. She looked up my name and there had already been a case opened based on my detailed voicemail from last week, but nobody ever called or emailed to tell me so. So today I talked with a rep who was polite and said she would track it down, hopefully it's not the same song-n-dance as the OP above writes about! She said she needed to have the 14B03 group research it and that she would get back with me... yeah it sucks that it got missed, but I have a case number and will have to wait for further word and then call them back if I don't hear anything.
  10. Still no check for me either... so I sent email to Ford Customer Service on Sep 30, got the below: My name is Aaron, I am from Ford`s Customer Relationship Center (CRC). I have reviewed your email regarding your goodwill payment. I am sorry you have not received your check as of yet. Please contact our Ford Fleet department, as they are handling any issues or concerns regarding the goodwill payment checks. Their phone number is 1-800-343-5338. Thank you for contacting Ford Motor Company. --------------------------- So I gave it some more time (saw post in a different thread where someone was told by Ford to give it another week), finally yesterday I called the above number for Ford Fleet... the first thing they say is if you are calling about the fuel economy issue, press 5. That gives voicemail that says "please leave a detailed message and we will get back to you within one business day"... so I left the detailed message with my phone and email, but they must have long business days there as I haven't heard back from anyone.
  11. At least you guys are pretty close with the description... over on the Fusion side we put in a VIN and description says Transit Connect...
  12. Below is a post from a longtime member of the Fusion Hybrid forum where he experienced multiple warning lights etc, and how his service advisor said that they've seen a lot of these and wouldn't be surprised if a recall occurred - and then just days later there it was. http://fordfusionhybridforum.com/topic/9241-mainefusion-in-the-shop-for-failed-restraint-control-module/
  13. Back in June/July 2014 when they set the cutoff date, correct?
  14. That could be, but seems ambiguous compared to just saying 'original' purchasers, whether they still owned the car or not.
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