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pjurek99 reacted to a post in a topic: 12 Volt Battery Failures After Customer Satisfaction 13B12 Update
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I'll be following your story. It's identical to mine . Please keep posting and include the date of manufacture which is on your door sticker.
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Louise reacted to a post in a topic: Battery dead
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Louise reacted to a post in a topic: 12 Volt Battery Failures After Customer Satisfaction 13B12 Update
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Louise reacted to a post in a topic: 12 Volt Battery Failures After Customer Satisfaction 13B12 Update
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Louise reacted to a post in a topic: Battery Failures Poll
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Louise reacted to a post in a topic: Battery Failures Poll
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Louise reacted to a post in a topic: Lemon Law & Buy Back Info and Experience
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Lemon Law & Buy Back Info and Experience
Louise replied to salman's topic in Maintenance, TSB's & Recalls
I am in the process of attempting to get a buyback in New Hampshire. Thank-you all for posting your experiences and how you dealt with FORD. I'm still looking for a successful buy back for $ not another c-max. I'm also looking for an automotive engineer not working for Ford. -
Louise reacted to a post in a topic: Lemon Law & Buy Back Info and Experience
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Louise reacted to a post in a topic: Lemon Law & Buy Back Info and Experience
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Louise reacted to a post in a topic: Customer Satisfaction Program 13B12: 12 Volt battery problems
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Louise reacted to a post in a topic: Customer Satisfaction Program 13B12: 12 Volt battery problems
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My 2013 Early C-max just came back from attempt #5 by FORD to find out why it suddenly dies. They changed the battery this time. Does anyone know of an automotive engineer (not employed by Ford) that is familiar with this problem?
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bam48 reacted to a post in a topic: Battery dead
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My 2013 C-Max SE has the exact same repeted dead battery issue. First time the car was found dead it had 1300 miles on it. At the Ford Service Dept , no issue/problem could be found. Now it has gone dead mysteriously twice in a week ( now has 11000 mi). The third time it was found dead it was towed to the Ford Authorized Service Dept without being jump started. It was plugged into the computer and no error messages were found. The car is dead in the service bay and the diagostic computer is showing no problems.The Ford Co "regional customer service manager" has not returned my calls for over a week. My region is New England.I have found.other C-Max owners in the north east who have taken to carrying jumper boxes in the cars due to the same issue. The car handles well and I'm satisfied with the milage. But as a previous poster wrote, if it's unreliable its worthless. Looking into Lemon Laws
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My 2013 C-Max SE has EXACTLY the same issues. First time that the car was found dead it had 1300 miles on it. At the Ford Service Dept no issue/problem could be found. Now it has gone dead mysteriously twice in this week (milage is about 11000). The third time it was found dead, it was towed to the Ford Authorized Service Department without being jump started. It was plugged into the computer and no error messages were found. The car is dead in the service bay and the diagnostic computer is showing no problems. The Ford Co. "regional customer service manager" has not returned my call for over a week now. I live in New England. I have found another C-Max owner in the northeast who has taken to carrying a jumper box in his car because of the same issue. The car handles well and I am satisfied with the milage. But like the previous poster....if it unreliable, it's worthless. Looking into NH Lemon Laws as well.